The Fusion360 solution, in concert with on-net connectivity of unparalleled quality supported by outstanding, 24x7 live technical support, enables location and device agnostic communication, meaning that Tallen was able to continue to operate, even during a disaster as devastating as a hurricane or as damaging as a fire.
The company utilized Fusion360 hosted platform and Voice Manager Call Center Management tools to address their automatic call distribution (ACD), customer service call flow, and auto attendant vs. live receptionist options.
With Fusion, this small to mid-sized company had a monthly savings of $2,616.34 - almost ½ of their previous telecom budget of $5,811.
Monthly costs were reduced by 50% and Sable Natural Resources saved $900 per month while receiving extra functionality over their premises-based system at no extra cost.
Connectivity Source, a new Fusion partner, recently installed Fusion360 (Unified Communications) service in their own office, including Voicemail to Email and the Fusion Communicator.