Utilizing different IP phone models and directing call flow more efficiently with Fusion’s Voice Manager, not only was cost savings achieved but productivity was increased as well.
The client was pleased with Fusion’s economical cloud-based voice system, including diverse routing and auto attendant. In addition to the newly added call flow management capabilities, they now enjoy the post-sale support and consultative guidance their users required.
Needing backup and failover capabilities, Fusion leveraged their partner relationships and migrated the clients’ data to their own network, saving the customer 20% monthly while adding much needed redundancy.
FusionWorks exceeded the client’s requirements, including a state-of-the-art phone solution and a VoIP solution that allowed them to use their existing broadband solution while still delivering proper Quality of Service (QoS).
Fusion added functionality, reduced costs and kept all of Mamiye’s locations better connected with their Fusion360 product.