Fusion Marketing Communication's blog

SD-WAN With Options: On-Net vs Over-the-Top

Most software-defined WAN providers only offer over-the-top solutions. These SD-WANs operate over public internet connections and use VPNs to separate enterprise network traffic from public traffic.

However, there are cloud solutions partners that deliver over-the-top SD-WAN and "on-net" SD-WAN solutions as well. Unlike over-the-top solutions, on-net SD-WANs allow enterprises to operate over private MPLS connections. Which SD-WAN solution is right for your business?

4 Features to Look For in a Cloud-Based Contact Center

If you're reading this, you're likely considering moving your contact center to the cloud.

When assessing cloud-based contact solutions from various providers, one can easily become distracted by flashy features and neglect back-end functions. In this article, we will compare both sides of the spectrum and review the four essential features a contact center solution should provide.

4 business use cases for Network-as-a-Service (NaaS)

As the CTO, every potential investment you bring to the executive table comes under scrutiny. When suggesting the use of your cloud partner's Network-as-a-Service solution, the first question you'll be asked is "How will it improve our business?"

If you're looking for some ammunition to support your case for integrating NaaS into your cloud services portfolio, you've come to the right place. Keep reading to learn about four ways this technology can benefit day-to-day business operations.

4 ways SD-WAN enhances cloud management capabilities

Installing, configuring, and maintaining hardware is a costly endeavor, but it is necessary that enterprises customize their infrastructure. Tech companies are developing products that abstract hardware functions from physical machines, enabling administrators to exercise greater control over cloud application consumption.