Fusion Marketing Communication's blog

4 Trends That Are Shaping Cloud Solutions for Business

According to IDG, 60% of companies plan to run all of their IT systems in the cloud by 2018.

Businesses expect cloud partners to deliver complete cloud solutions that provide compute, storage, network connectivity, and unified communications technologies as one package. As technology grows, companies are less likely to juggle relationships with multiple cloud service providers.

4 Features to Look For in a Cloud-Based Contact Center

If you're reading this, you're likely considering moving your contact center to the cloud.

When assessing cloud-based contact solutions from various providers, one can easily become distracted by flashy features and neglect back-end functions. In this article, we will compare both sides of the spectrum and review the four essential features a contact center solution should provide.

4 Business Use Cases for Network-as-a-Service (NaaS)

As the CTO, every potential investment you bring to the executive table comes under scrutiny. When suggesting the use of your cloud partner's Network-as-a-Service solution, the first question you'll be asked is "How will it improve our business?"

If you're looking for some ammunition to support your case for integrating NaaS into your cloud services portfolio, you've come to the right place. Keep reading to learn about four ways this technology can benefit day-to-day business operations.

4 ways SD-WAN enhances cloud management capabilities

Installing, configuring, and maintaining hardware is a costly endeavor, but it is necessary that enterprises customize their infrastructure. Tech companies are developing products that abstract hardware functions from physical machines, enabling administrators to exercise greater control over cloud application consumption.