Fusion Connection Blog

Welcome to the Fusion Connection Blog! The intent of this blog is to keep you updated on the latest news about our products and general happenings related to Cloud Communications and Connectivity.

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A survey from FireMon found that 91% of IT security professionals believe firewalls are "as critical as ever " to maintaining IT security.

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If you're reading this, you're likely considering moving your contact center to the cloud.

When assessing cloud-based contact solutions from various providers, one can easily become distracted by flashy features and neglect back-end functions. In this article, we will compare both sides of the spectrum and review the four essential features a contact center solution should provide.

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As the CTO, every potential investment you bring to the executive table comes under scrutiny. When suggesting the use of your cloud partner's Network-as-a-Service solution, the first question you'll be asked is "How will it improve our business?"

If you're looking for some ammunition to support your case for integrating NaaS into your cloud services portfolio, you've come to the right place. Keep reading to learn about four ways this technology can benefit day-to-day business operations.

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Today's Unified Threat Management (UTM) solutions are up against some pretty sophisticated dangers. For example, Fortinet recently released a report listing the kind of threats enterprises faced last year:

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Chances are your company was one of thousands impacted by the AWS S3 outages at the end of February. You were likely affected personally as well. The outages were caused by an unexpected shutdown resulting from human error.

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The performance of your private cloud highly depends on the network infrastructure it utilizes. For example, can your cloud-based enterprise resource planning system gather and process supply chain, human resource, and accounting data from different branches? How much time is needed to backup your data?

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Installing, configuring, and maintaining hardware is a costly endeavor, but it is necessary that enterprises customize their infrastructure. Tech companies are developing products that abstract hardware functions from physical machines, enabling administrators to exercise greater control over cloud application consumption.

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Most IT teams have become accustomed to the vendor-based, subscription-driven cloud consumption model. They've learned to deal with limited service-level agreements, inadequate support, and pay-as-you-go programs that quickly utilize quarterly budgets.

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"Seamless disaster recovery" refers to DR plans that execute without disrupting your business. The minute your primary environment shuts down, all of the applications within that environment spin up in the failover infrastructure. At the same time, your applications, servers, and networks retain their configurations.

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When implemented as part of a strategic framework, cloud solutions enable healthcare providers to reduce administrative costs, increase access to patient information and even develop new services. When vetting cloud solutions, what features and capabilities should you look for? 

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