Fusion Connection Blog

Welcome to the Fusion Connection Blog! The intent of this blog is to keep you updated on the latest news about our products and general happenings related to Cloud Communications and Connectivity.

Meet our Fusion Connection Bloggers.

"It" happened. Maybe it was one of those notorious January snowstorms or a really bad employee mistake. Whatever "it" was, your mission-critical systems went out of commission, and your business halted as a result. 

Business continuity planning is a pretty complex investment. From making sure IT personnel understand their roles when disasters occur to testing system backup environments, a lot of essential pieces can fall out of place.

What was missing from your BC plan? 

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Last year saw the biggest data breach to ever hit a single company. Even worse, the victim was in the tech industry. Despite Yahoo's expertise in software development, that didn't stop a hacker from compromising approximately 1 billion credentials. 

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Connect. Communicate. Collaborate. Anywhere, anytime, on any device.

Productivity-enhancing tools are more important than ever to businesses large and small. That's why Fusion is moving more to the cloud to continue to advance our customers' success.

Fusion has acquired Apptix, a Microsoft Gold Certified Partner for over 15 years, and now Fusion customers can access Office 365!

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Migrating critical systems to the cloud is a risky proposition among financial institutions (FIs), largely due to the type of information they handle. Many have spent years developing infrastructures capable of securing consumer data, and even those assets aren't free from risk.

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Data breaches, employee mistakes and natural disasters can all cause IT outages within your business. Ask yourself: Do you have the resources needed to recover from such events?

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Thanks to cloud computing, many system administrators rarely see the physical servers they use to host websites, run applications, store customer data, and support other facets of their employers' operations. More often than not, web-based control panels are their only window into the servers they manage, and those interactions occur over the public internet.

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In order to develop effective disaster recovery and business continuity strategies, you need to know which threats will most likely cause IT downtime. Each risk requires a different approach. You wouldn't react to an office fire in the same way you would a denial-of-service attack. You also need to hedge your bets and prepare for the events that are most likely to occur.

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When a new technology challenges the status quo, many forward-thinking businesses lead the charge in implementation. Market researchers often regard these organizations as the pioneering early adopters necessary to drive change.

Enterprise SIP Trunking isn't anything new, but many businesses only began integrating this technology recently. Why is it that IT decision-makers are less apprehensive of SIP Trunking? 

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Every year, more enterprises migrate from decision-makers from taking advantage of the cost-efficiency and flexibility associated with the technology.

For example, some people assume that SIP Trunking introduces security vulnerabilities, opening their operations to cybercriminals. Others believe rolling out a SIP Trunking solution involves replacing all the phones, switches and other equipment across locations. 

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Reducing the operational overhead associated with enterprise technologies allows IT departments to dedicate more time toward solving business problems. For example, traditional contact center infrastructure, such as ISDN lines, distracts IT teams from innovating and improving operations in general.

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