MegaPath Archive: Voice Learning Center

Note: These archived support documents are for legacy MegaPath Hosted Voice and MegaPath One services purchased before June 14, 2019.

How To Use Features

Many of the Fusion Connect, former-MegaPath, Hosted Voice features are listed below, so you can learn what they are and how to use them.

  • How to Set Up Advanced Configuration Features

    (PDF) Learn how to set Selective Acceptance, Selective Rejection, Call Forwarding Not Reachable, Call Forwarding Selective, Personal Phone List (directory), and other features within Advanced Configuration.

  • How to Set Up Push to Talk

    (Article) Learn how to set up and use the Push to Talk function—a point-to point intercom function.

  • Router Configuration

    (PDF) This document outlines MegaPath’s recommendations for settings that may need to be applied on your firewall or router, in order to ensure MegaPath phone traffic can pass between your network and MegaPath’s.

  • How to Use Star (*) Codes

    (PDF) Refer to this access code list for short-cuts to activate Voice features. Star Codes (also called Feature Access Codes) are a convenient way to turn Voice features on and off.

** MegaPath One is now FusionWorks UC One **

  • How to Configure Rings to Voicemail

    (PDF) Get step-by-step instructions to configure the number of rings before your voicemail greeting is played.

  • How to Configure Voicemail

    (PDF) A guide for users to start using voicemail; includes resetting the voicemail PIN, recording name and greetings and retrieving messages.

  • How to Reset Your Voicemail PIN

    (Article) There are two ways two reset your voicemail PIN. Learn them both with these step-by-step instructions.

  • How To Use Voicemail Menu

    (PDF) Become familiar with the Fusion Connect Voice Mailbox menu by using this guide to menu options.