Note: These archived support documents are for legacy MegaPath Hosted Voice and MegaPath One services purchased before June 14, 2019.
Your MegaPath Hosted Voice service includes full-featured voicemail designed specifically for business communications.
If your administrator has enabled Fax Messaging on your line, you can receive voice and fax messages in your voicemail box. By default Fax Messaging is enabled. You can turn Fax Messaging off using the Voice Manager, or your company administrator can disable it in the Client Portal.
Note: If you have Fax Messaging enabled:
Note: Until you initialize your mailbox, callers can leave messages for you, but you cannot listen to the messages or perform other voicemail tasks.
Note: If you choose not to create a name announcement and record a greeting during the initialization process, you can do so at a later time. If you bypass greetings, you will hear the main menu options.
Complete the following steps to record your name announcement.
Note: You must record a name announcement so callers can search for you during Dial by Name. When you complete these steps, continue with the set-up wizard to select and record greetings.
Greeting Options: Generic, Busy, No Answer, and Extended Absence
After saving your greeting, the set-up wizard notifies you that you have completed the steps to set up your mailbox. Follow the instructions to return to the Main menu, or simply hang up.
Note: If you have Fax Messaging enabled: