Note: These archived support documents are for legacy MegaPath Hosted Voice and MegaPath One services purchased before June 14, 2019.

How do I set up Voicemail to Email?

Voicemail to Email (email a copy) allows you to receive your voicemails as .wav files attached to an email. If you enable Voicemail Transcription, you will all see the voicemail transcription in your email.

Voicemail to Email is enabled using the Voice Manager.

  1. Log into the Voice Manager.
  2. Go to Settings.
  3. Go to Messages Settings.
  4. Turn Messaging On.
  5. Turn Email A Copy On.
  6. Enter the email address where you would like to send your voicemails.

Once Email A Copy is turned on, voicemails will be sent to your designated email address.