Note: These archived support documents are for legacy MegaPath Hosted Voice and MegaPath One services purchased before June 14, 2019.

How do I set up Voicemail Transcription?

Voicemail Transcription allows you to read your voicemail in text, rather than listen to it. Voicemail Transcription is enabled using the Voice Manager.

  1. Log into the Voice Manager.
  2. Go to Settings.
  3. Go to Messages Settings.
  4. Turn Messaging On.
  5. Turn Transcription On.
  6. Once Transcription is turned on, your voicemails will be transcribed as text. To access your messages, select Messages in the Voice Manager.