Note: These archived support documents are for legacy MegaPath Hosted Voice and MegaPath One services purchased before June 14, 2019.

How to Configure Holiday Schedules

Holiday Schedules apply to group services such as Auto Attendants. Holiday Schedules can also be applied to User-level services such as Call Notify, Priority Alert, and Selective Acceptance/Rejection/Forward, and are located in the User Profile.

Configure Holiday Schedule for Group Services

You can:

  • Add a Holiday schedule
  • Modify a Holiday schedule
  • Rename a Holiday schedule
  • Delete a Holiday schedule

To Access a Group or Site's Holiday Schedule

  1. Log in to the Customer Portal
  2. Select Voice under Services
  3. Select Manage Now (Voice Administration)
  4. In the Group dropdown, select the Group ID (ste_) that you wish to modify
  5. Select the Group Profile tab
  6. Click Holiday Schedule in the left navigation menu

 

Add New Holiday Schedule for the Group

  1. Select Add Holiday Schedule
  2. Enter the details
  3. Click Save

Once a Holiday Schedule is created, it can be modified using the Edit button, or, deleted using the Delete button.

Note: The Holiday Schedule(s) you created will be available from the dropdown when configuring your Auto Attendant.

Configure Holiday Schedule for a User

You can:

  • Add a Holiday Schedule
  • Modify a Holiday Schedule
  • Rename a Holiday Schedule
  • Delete a Holiday Schedule

To Access a User's Holiday Schedule:

  1. In the User dropdown, select the User that you wish to modify
  2. Click the Profile tab
  3. Locate Holiday Schedules on the Profile page

 

To Add a New Holiday Schedule for a User:

  1. Select Add Holiday Schedule
  2. Enter the details
  3. Click Save

Note: The Holiday Schedule(s) you created will be available from the dropdown when configuring calling features for the user.