Note: These archived support documents are for legacy MegaPath Hosted Voice and MegaPath One services purchased before June 14, 2019.
Phone Resources
Use the phone model names below to find specific user guides and training materials. To learn more about all the phones MegaPath offers, please see our Phone Comparison Guide.
Polycom
- How to Create a Common Phone List
(PDF) Administrators learn how to set up and modify a Common Phone List, or Directory.
- Quick Reference Guide for Hosted Voice
(PDF) Review all functions of your phone and the many features of your MegaPath Hosted Voice service.
- TeleWorker Brief
(PDF) Learn the requirements and common issues associated with TeleWorker phones—IP phones operating without a MegaPath Voice-certified network device for managing traffic.

- Enrollment Guide for Polycom IP 335
(PDF) How to set up a customer-provided Polycom IP 335 phone.
- Phone Sheet: Polycom SoundPoint IP 335
(PDF) Start using your Polycom IP 335 phone quickly with this one-page guide.

- Enrollment Guide for Polycom IP 450
(PDF) How to set up a customer-provided Polycom IP 450 phone.
- Quick Start Guide: Polycom IP 450
(PDF) Learn how to install and connect your Polycom SoundPoint IP 450 phone.

- Enrollment Guide for Polycom IP 550 & 560
(PDF) How to set up customer-provided Polycom IP 550 and 560 phones.
- Phone Sheet: Polycom SoundPoint IP 550/560/650/670
(PDF) Start using your Polycom IP 550, 560, 650 or 670 phone quickly with this one-page guide.

- Enrollment Guide for Polycom IP 550 & 560
(PDF) How to set up customer-provided Polycom IP 550 and 560 phones.
- Phone Sheet: Polycom SoundPoint IP 550/560/650/670
(PDF) Start using your Polycom IP 550, 560, 650 or 670 phone quickly with this one-page guide.
- Quick User Guide: Polycom IP 560
(PDF) Learn the basic features and the customization options of your Polycom SoundPoint IP 560 phone.

- Enrollment Guide for Polycom IP 6000
(PDF) How to set up a customer-provided Polycom IP 6000 phone.

- Enrollment Guide for Polycom IP 650 & 670
(PDF) How to set up customer-provided Polycom IP 650 and 670 phones.
- Phone Sheet: Polycom SoundPoint IP 550/560/650/670
(PDF) Start using your Polycom IP 550, 560, 650 or 670 phone quickly with this one-page guide.

- Enrollment Guide for Polycom IP 650 & 670
(PDF) How to set up customer-provided Polycom IP 650 and 670 phones.
- Phone Sheet: Polycom SoundPoint IP 550/560/650/670
(PDF) Start using your Polycom IP 550, 560, 650 or 670 phone quickly with this one-page guide.

- Enrollment Guide for Polycom IP 7000
(PDF) How to set up a customer-provided Polycom IP 7000 phone.

- Phone Sheet: Polycom VVX 1500
(PDF) Start using your Polycom VVX 1500 phone quickly with this one-page guide.

- Enrollment Guide for Polycom VVX 300 & VVX 400 Series Phones
(PDF) How to set up customer-provided Polycom VVX 300 and VVX 400 series phones.
- Phone Sheet: Polycom VVX 300 Series
(PDF) Start using your VVX 300 Series phone quickly with this one-page guide.
- Training Video for Polycom VVX 300/301/310/311 Phones
(video) This recording of a live MegaPath training session covers all the basics of using the Polycom VVX 300, 301, 310, and 311 phones.
- User Guide for Polycom VVX 01 Phone Directories
(PDF) Get step-by-step instructions for managing directories associated with Polycom VVX 01 phones (301, 311, 401, 411, 501, 601).

- Enrollment Guide for Polycom VVX 300 & VVX 400 Series Phones
(PDF) How to set up customer-provided Polycom VVX 300 and VVX 400 series phones.
- Phone Sheet: Polycom VVX 400 Series
(PDF) Start using your VVX 400 Series phone quickly with this one-page guide.
- Training Video for Polycom VVX 410 Phone
(video) This recording of a live MegaPath training session covers all the basics of using the Polycom VVX 400, 401, 410, 411 phones.
- User Guide for Polycom VVX 01 Phone Directories
(PDF) Get step-by-step instructions for managing directories associated with Polycom VVX 01 phones (301, 311, 401, 411, 501, 601).

- Enrollment Guide for Polycom VVX 500 & VVX 600
(PDF) How to set up customer-provided Polycom VVX 500/501 & VVX 600/601 phones.
- Phone Sheet: Polycom VVX 500 & 600 Series
(PDF) Start using your Polycom VVX 500 or 600 Series phone quickly with this one-page guide.
- Phone Tutorial: Polycom VVX 500 Series
(video) This recording of a live MegaPath training session covers all the basics of using the Polycom VVX 500 Series phone.
- User Guide for Polycom VVX 01 Phone Directories
(PDF) Get step-by-step instructions for managing directories associated with Polycom VVX 01 phones (301, 311, 401, 411, 501, 601).

- Enrollment Guide for Polycom VVX 500 & VVX 600
(PDF) How to set up customer-provided Polycom VVX 500/501 & VVX 600/601 phones.
- Phone Sheet: Polycom VVX 500 & 600 Series
(PDF) Start using your Polycom VVX 500 or 600 Series phone quickly with this one-page guide.
- User Guide for Polycom VVX 01 Phone Directories
(PDF) Get step-by-step instructions for managing directories associated with Polycom VVX 01 phones (301, 311, 401, 411, 501, 601).
Panasonic
- Quick Reference Guide for Hosted Voice
(PDF) Review all functions of your phone and the many features of your MegaPath Hosted Voice service.
Yealink
- Quick Reference Guide for Hosted Voice
(PDF) Review all functions of your phone and the many features of your MegaPath Hosted Voice service.

- Phone Tutorial: Yealink W56P
(video) This recording of a live MegaPath training session covers all the basics of using the Yealink W56P phone.
- User Guide: Yealink W56P
(PDF) Find detailed feature and how-to information about your Yealink W56P IP DECT Phone.
Cisco
- Cisco Phones Comparison
(PDF) Compare the features of several Cisco SPA phones.
- Quick Reference Guide for Hosted Voice
(PDF) Review all functions of your phone and the many features of your MegaPath Hosted Voice service.
- TeleWorker Brief
(PDF) Learn the requirements and common issues associated with TeleWorker phones—IP phones operating without a MegaPath Voice-certified network device for managing traffic.
- Enrollment Guide for Cisco SPA122 ATA
(PDF) How to set up your customer-provided Cisco SPA122 ATA phone.
- Phone Sheet: Cisco SPA302D
(PDF) Start using your Cisco SPA302D cordless phone quickly with this one-page guide.
- Enrollment Guide for Cisco SPA303 & SPA509
(PDF) How to set up customer-provided Cisco SPA303 and SPA509 phones.
- Enrollment Guide for Cisco SPA303, SPA504, and SPA509
(PDF) How to set up your customer-provided Cisco phone models SPA303, SPA504, and SPA509.
- Phone Sheet: Cisco SPA303G
(PDF) Start using your Cisco SPA303G phone quickly with this one-page guide.
- Phone Tutorial: Cisco 500 Series
(video) View this interactive tutorial to learn how to use all the features of your Cisco SPA509G phone. Also applies to Cisco 303G, and 504G.
- Enrollment Guide for Cisco SPA303, SPA504, and SPA509
(PDF) How to set up your customer-provided Cisco phone models SPA303, SPA504, and SPA509.
- Enrollment Guide for Cisco SPA303 & SPA509
(PDF) How to set up customer-provided Cisco SPA303 and SPA509 phones.
- Enrollment Guide for Cisco SPA303, SPA504, and SPA509
(PDF) How to set up your customer-provided Cisco phone models SPA303, SPA504, and SPA509.
- Phone Sheet: Cisco SPA509G
(PDF) Start using your Cisco SPA509G phone quickly with this one-page guide.
- Phone Tutorial: Cisco 500 Series
(video) View this interactive tutorial to learn how to use all the features of your Cisco SPA509G phone. Also applies to Cisco 303G, and 504G.
- Enrollment Guide for Cisco SPA525
(PDF) How to set up a customer-provided Cisco SPA525 phone.
- Phone Sheet: Cisco SPA525G
(PDF) Start using your Cisco SPA525G phone quickly with this one-page guide.
- Phone Tutorial: Cisco SPA525G
(video) View this interactive tutorial to learn how to use all the features of your Cisco SPA525G phone.