What's New at Fusion Connect

Now Available: Archiving for Compliance with SMS/MMS Business Texting

Written by Fusion Connect | May 12, 2026 7:08:38 PM

Texting has become the fastest way to reach customers—but in regulated industries, speed can’t come at the cost of oversight

That’s why Fusion Connect is introducing Archiving for Compliance as part of our Business SMS/MMS offerings. This capability helps organizations capture and retain message history in a way that supports governance needs—so business texting can be adopted more confidently across teams, locations, and workflows.

Depending on your requirements, message history can be:

  • Captured and retained according to policy
  • Searchable for audits and discovery
  • Integrated into tools such as Microsoft Purview, Smarsh, or Global Relay

The goal is straightforward: adopt modern communication without losing oversight.

Want to learn what this looks like in your environment—or how it fits alongside calling and collaboration workflows? Reach out to your Fusion Connect account team today for details.