What's New at Fusion Connect

Expanded Operator Connect Availability in Hawaii, Alaska, and U.S. Virgin Islands

Written by Fusion Connect | Sep 25, 2025 9:00:00 AM

We’re excited to announce expanded availability of Operator Connect for Microsoft Teams in Hawaii, Alaska, and the U.S. Virgin Islands—making it easier than ever for customers in these regions to bring cloud calling into their Teams environment.

Whether you’re managing a hotel in Honolulu, a healthcare office in Anchorage, or a utility provider in St. Thomas, Fusion Connect is ready to support your business with reliable voice solutions tailored for your needs.

What is Operator Connect?

Operator Connect lets you make and receive phone calls using Microsoft Teams—on any device—without needing to manage complex on-prem phone systems. Fusion Connect, a Microsoft-certified Operator Connect partner, makes it simple.

Key Benefits:

  • Full Device Flexibility
    Call from PCs, mobile phones, tablets, Teams-enabled desk phones, or conference room systems.
  • Global Reach
    Provision numbers in 30+ countries and access dial-in conferencing in 130+ countries. Plus with tools like direct routing, Fusion Connect can help users in over 180 countries to also access these benefits.
  • Simplified Management
    Use our intuitive provisioning portal instead of clunky PowerShell scripts.
  • Failover Ready
    Stay connected even when Microsoft Teams is unavailable with built-in DID failover.

Ready to Expand?

Businesses in Hawaii, Alaska, and the USVI can now access the same enterprise-grade Operator Connect services that customers across the mainland enjoy. If you're looking to modernize your phone system without the headaches, now’s the perfect time.