If you’re a growing business opening new locations or adding to your remote workforce, every one of those new connections provides another point of vulnerability. It doesn’t take much additional growth before those potential trouble spots add up. And in today’s world, if you have a weak spot, sooner or later it will be exploited by bad actors or just plain bad luck.
If your organization is on a growth streak, the last thing you want to do is spend resources playing defense. You’re investing in valuable IT staff and expertise to fuel growth by building new systems and driving innovation. Sure, you need to focus on continuity too, but monitoring networks for signs of trouble or solving low-level problems in your communication infrastructure isn’t a great use of their time, and they would probably agree.
A network with two nodes has just one connection.
A full-mesh network with 256 nodes has over 32,000 connections.
That’s a complicated way of saying that complexity increases much faster the bigger your organization gets.
Let’s say you lease a new location in an older building. You extend your VOIP-based communication network to the site, but it turns out there are still a few POTS lines needed for legacy security alarms, doors, and elevators. The temptation is to leave that stuff in place because it just isn’t worth the trouble to upgrade.
Or you’ve expanded to a new territory that isn’t served by your current telecom carrier. You don’t have time to compare every service contract for pricing and features, so you take the first one that clears the bar and call it good. But if it turns out there are hidden costs or issues with reliability, scalability and support, that quick decision could cost you dearly.
Maybe you’re rolling out a new SaaS app to your mobile workforce that depends on reliable high speed connectivity. When stuff starts going wrong, how can your workers, or the tech support, be sure whether the problem is with the software, the user, or the network? Your temporary solution could end up causing permanent problems for your business.
In each of those scenarios, the best answer for business is to have a partner focused exclusively on the problems of networks, infrastructure, and connectivity.
That ensures:
Most of all, it means that you can prioritize innovation while your partner prioritizes continuity.
What makes Fusion Connect a better choice? We think it comes down to two main things:
Businesses that are scaling up often find themselves stuck in the middle between low-cost commodity providers targeting the bottom end of the market and the giant consultancies looking to partner with global enterprises (with giant budgets).
Fusion Connect uniquely specializes in midmarket companies facing the challenges of growth and geographic expansion. Our services and costs are meant to fit regional or national chains, franchisees with multiple locations and small enterprises turning the corner toward bigger growth.
Companies on the move don’t have time to waste on fruitless scripted service experiences. We have made a massive investment in onshoring and in-housing our service delivery and support teams so every customer has access to the most experienced, expert service in the industry.
Since we made this change, customer satisfaction scores have skyrocketed, and our metrics for solving problems quickly and on the first call are through the roof.
Complexity can quickly escalate as your organization grows, leading to potential inefficiencies that take time away from innovation. Partnering with a company built to take on your operational tasks ensures seamless communication and operations, lessens the burden on your in-house IT team, and frees up time for you to prioritize innovation.
Can you do these types of operational tasks in-house? Of course.
Is it the best choice for you? Maybe not.
At Fusion Connect, we specialize in supporting midmarket companies through scalable solutions tailored to their unique needs. Our unmatched commitment to service ensures you receive expert support and streamlined management across your organization. Don’t let complexity slow your growth—let's talk about how we can help you simplify your communication needs and drive your business forward.