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What is Operator Connect for Microsoft Teams?

Microsoft Teams Calling Services lets you make and receive calls to landlines and mobile devices.

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Voice, Communications

Microsoft Teams Christmas and Holiday Backgrounds

Whether you're working from home, in your hotel room while traveling, or at an office, you no doubt...

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3 Ways Modern Contact Centers Anticipate Customers' Needs

Giving someone what they want before they ask for it is crucial to quality customer service. That's...

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Cloud Services, Customer & Operations, Communications, Customers

Market Guide for Endpoint Detection and Response Solutions

Endpoint Detection and Response (EDR) tools automatically detect and contain security incidents and...

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Private Networking, Security, Compliance, Remote Access, Managed Services

What is Remote VPN Access with MFA?

A remote VPN (Virtual Private Network) gives remote workers access to your network from anywhere,...

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Security, Connectivity, Managed Services

What’s Beyond Frictionless CX?

When it comes to communication, today’s customers crave options. They want channels that meet their...

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Customer & Operations, Information, Customers

What Is An MCSP?

Managed Communications Providers (MCSPs) simplify the operation and management of a business’s...

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Broadband, Connectivity, Managed Services

What is an MCP?

A Managed Connectivity Provider (MCP) is a specialist that provides managed services focused on...

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Voice, Cloud Services, Digital Transformation, Communications

What is an MSP?

Managed Service Providers (MSPs) bring a number of advantages to mid-market and enterprise...

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Broadband, Voice, Private Networking, Security, Cloud Services, Compliance, Remote Access, Digital Transformation, Connectivity, Communications, Managed Services, Service