Events & Webinars


NRF 2023: Retail’s Big Show

January 15-17, 2023 | Conference & Tradeshow | Jacob K. Javits Convention Center, New York City, NY
Retail’s Big Show is retail’s most important event. With three days of educational programing, an enormous Expo featuring the latest retail solutions, plus an Innovation Lab and Startup Zone featuring breakthrough technology. Retail’s Big Show will introduce you to the ideas, people, and partners that will put you on the fast track to success. Visit Fusion Connect on the Expo floor at booth #3780, Jan. 15-17.

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Recorded Webinars

Watch our past webinars. Recorded to watch at your leisure.

Recorded Webinar

Surprise and Delight: Anticipatory CX

Recorded on October 4, 2022, watch Rod Brownridge, SVP Customer Success at Fusion Connect, and Micah Solomon, Customer Experience and Customer Service Consultant, Trainer, and Bestselling Author, for an engaging conversation about how your business can develop anticipatory client engagement strategies.

I Just Got Hacked - what do I do?

Watch the Recording

Recorded Webinar

I Just Got Hacked! What Do I Do Now?

Recorded on April 20, 2022, watch Ken Morford, VP of Security at Fusion Connect, and Adam Gordon, Edutainer at ACI Learning, for an engaging conversation about preparing, mitigating, and responding to security incidents.

I Just Got Hacked - what do I do?

Watch the Recording

Recorded Webinar

Frictionless, But Not Human-less: Keeping Humanity at the Core of Your CX

Recorded on January 12, 2022, watch Jeanne Bliss, Mike Travers, and Kieran King discuss ensuring your entire organization lives and breathes human-centric CX to drive loyalty and engagement with your employees and customers.

Keeping Humanity at the Core of Your CX

Watch the Recording

Past Events


Gartner IT Symposium | Xpo

October 17–20, 2022
The Gartner IT Symposium/Xpo™ 2022 conference is where leadership, technology innovation, and business strategy converge. Attendees gain insights and expert guidance on the future of technology, best practices to define and validate their IT strategies, and real-world examples on how to execute on key initiatives. Fusion Connect was a Gold Sponsor in the Digital Workplace Marketplace.

Conference & Tradeshow

NACS Show 2022

October 1-4, 2022
The NACS Show provides the most comprehensive representation of products and services for the convenience and fuel retailing industry. More than 23,000 people attendfill the Las Vegas Convention Center to discover proven ideas and strategies that enable them to increase sales, attract new customers, build their brand, and improve their bottom line.

Tradeshow/Partner Conference

Channel Futures MSP Summit/Channel Partners Leadership Summit

September 13-16, 2022
The Channel Leadership Summit & MSP Summit sets itself apart as the destination for existing and aspiring channel leaders to share in strategic conversations to accelerate high-performance managerial skills and capabilities through peer interaction along with expert advice. It will explore new ways to fuel top-line growth, address the tight labor market, bolster profits, and out-innovate the competition.



July 26–28, 2022
NRF® Nexus is a three-day event bringing together the brightest minds in marketing, technology, and digital innovation to hear cutting-edge ideas that cut through the noise and blaze a new trail. Fusion Connect was proud to be a Gold Sponsor.

Virtual Event

Gartner Digital Workplace Summit 2022

June 21–22, 2022
Hybrid work has given digital workplace leaders a glimpse into the future of work tomorrow. The new work patterns we formed in crisis may become our next normal. Enabling a workplace that is innovative, inclusive, and insightful demands a strategy to adopt and use technology to its full potential.


The Car Wash Show™ 2022

May 9–11, 2022
Held in Nashville, TN, The Car Wash Show™ provides car wash operators with the information and products they need to succeed. It's the premier gathering of owners, managers, and decision-makers from the car wash, quick lube, and detailing segments. Fusion Connect was a proud Gold Sponsor.

Conference & Expo

Channel Partners 2022

April 11–14, 2022 @ Venetian Resort & Expo, Las Vegas
Exploring why today's channel is poised for greatness with unprecedented opportunities for growth!

Channel Partners Conference & Expo 2022

Plus, we teed-off the week enjoying an afternoon on the greens with fellow industry experts in the Telecom for Change 6th Annual Charity Golf Tournament!