The Gartner IT Symposium/Xpo™ 2023
October 16-19, 2023 | Conference | Orlando, FL
Join Gartner experts and your community of CIO and IT executive peers to participate in interactive and collaborative sessions, share experiences, and access personalized tools to equip you with a detailed plan to support your mission-critical priorities.
Watch Recorded Webinars
Recorded to watch at your leisure.
Recorded Webinar
Surprise and Delight: Anticipatory CX
Recorded on October 4, 2022, watch Rod Brownridge, SVP Customer Success at Fusion Connect, and Micah Solomon, Customer Experience and Customer Service Consultant, Trainer, and Bestselling Author, for an engaging conversation about how your business can develop anticipatory client engagement strategies.
Recorded Webinar
I Just Got Hacked! What Do I Do Now?
Recorded on April 20, 2022, watch Ken Morford, VP of Security at Fusion Connect, and Adam Gordon, Edutainer at ACI Learning, for an engaging conversation about preparing, mitigating, and responding to security incidents.
Recorded Webinar
Frictionless, But Not Human-less: Keeping Humanity at the Core of Your CX
Recorded on January 12, 2022, watch Jeanne Bliss, Mike Travers, and Kieran King discuss ensuring your entire organization lives and breathes human-centric CX to drive loyalty and engagement with your employees and customers.
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