Events & Webinars
Channel Partners Conference & Expo
April 13-16, 2026 | Las Vegas, NV
Join us April 13-16, 2026 for the world's largest channel event, where AI, cloud, and emerging technologies converge to create unprecedented opportunities for explosive growth. Channel Partners Conference & Expo, co-located with MSP Summit, is where industry leaders converge to harness that momentum. As the channel's premier event and a cornerstone of your 2026 strategy, we deliver the insights, connections, and solutions you need to outpace the competition.
Transforming Teams: AI-Powered & Premium Features
Tue, May 20, 2025 11:00 AM - 11:45 AM (UTC-08:00) Pacific Time (US & Canada) | Live Demo
This live session demonstrated new Microsoft Teams Premium and AI-powered features revolutionizing productivity. Watch the recording to discover Teams' Premium features you might not have explored yet and see how Microsoft's AI tool, Copilot, takes everything to the next level—all shown through real-world scenarios.
We'll also discuss strategic planning for a successful rollout, address key security concerns, and touch on the licensing structure for Teams Premium and Copilot. This interactive session is designed for you, so bring your questions and get ready to explore the full potential of these innovative tools!
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Top 5 Real-World “Gotchas”
When It Comes to POTS Replacement Projects
April 1, 2025, 11:00 AM - 11:30 AM PDT | Webinar
Common “gotchas” or pitfalls can derail POTS replacement projects before they start. We will examine the most common and most troublesome challenges and talk about how to navigate past issues stemming from typical technical challenges to project management headaches. Experts will share what they have learned from thousands of successful projects, share tips, and discuss a path forward that lets organizations move to modern VoIP services without complexity and with serious savings.
Save big on POTS Replacement - hassle free!
Recorded February 18, 2025
Say “goodbye” to soaring POTS costs and complex migration projects. This webinar will demonstrate how to start saving immediately by locking in low POTS rates today so you can enjoy even greater discounts after moving to a modern, more resilient digital solution. Combine these savings with project management from Fusion Connect and the top POTS replacement technology available, and you’ll discover how to take control and save.
Learn How to Replace POTS and Save Lots!
Recorded December 18, 2024
It will transform the way you think about your POTS (Plain Old Telephone Service) lines. Our experts will reveal how businesses are cutting costs and boosting reliability by replacing outdated POTS with modern, digital solutions.
Surprise and Delight: Anticipatory CX
Recorded on October 4, 2022
Watch Rod Brownridge, SVP Customer Success at Fusion Connect, and Micah Solomon, Customer Experience and Customer Service Consultant, Trainer, and Bestselling Author, for an engaging conversation about how your business can develop anticipatory client engagement strategies.
I Just Got Hacked! What Do I Do Now?
Recorded on April 20, 2022
Watch Ken Morford, former VP of Security at Fusion Connect, and Adam Gordon, Edutainer at ACI Learning, for an engaging conversation about preparing, mitigating, and responding to security incidents.
Frictionless, But Not Human-less: Keeping Humanity at the Core of Your CX
Recorded on January 12, 2022
Watch Jeanne Bliss, Mike Travers, and Kieran King discuss ensuring your entire organization lives and breathes human-centric CX to drive loyalty and engagement with your employees and customers.