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Webex Calling Services

Add enterprise-grade calling to Cisco Webex.

One application for calling, meetings, messaging, polling, events, video, and more.

Fully Integrated Calling

A fully integrated solution provides a complete set of business calling features on your phone, PC, tablet, and smartphone anywhere.

 

Secure and Reliable

Modern communications from the provider you trust, secured with end-to-end enterprise-grade encryption.

Work anywhere on any device

Support flexible workstyles with a single, secure app that adapts to every employee, location, and schedule

AI that works for your business

Unlock productivity and stay competitive with AI built into every conversation, call, and meeting. Deliver exceptional user experiences with intelligent, responsive AI-powered collaboration tools.

Engage employees, boost productivity

Build an engaged, collaborative culture with tools that save time, make every voice heard and every team connected.

Advanced call handling

Easily configure features like auto attendant, call queues, hunt groups, call park, and call pickup.

Simple, secure, all-in-one

One app provides a complete cloud business communications solution with end-to-end security.

100% US-based support

Fully US-based support 24/7/365 ensures we are ready to respond quickly to any problem.

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What is Webex Calling?

Cisco Webex Calling Services encompass a suite of solutions for connecting organizations to the global Public Switched Telephone Network (PSTN). These services add a complete business phone system to Webex's modern collaboration features. Fusion Connect can tailor the exact solutions to an organization's unique needs.
 

Fusion Connect delivers a complete calling experience for Cisco Webex.

It includes market-leading calling, meetings, messaging, real-time collaboration tools, and integrated devices for all locations and situations.

Cisco Webex can be used on multiple devices

Complete Enterprise Collaboration

  • One application for calling, meetings, messaging, polling, events, async video, and more
  • Consistent and intuitive experience
  • Built-in media optimization reduces bandwidth usage and latency
  • End-to-end Cisco security

Intelligent Devices

  • Proximity awareness between the Webex App and Webex video devices
  • Desk phone control of MPP devices
  • Seamless call hand-off between devices
  • Extension and PSTN dialing capabilities

Exceptional Control

  • Centralized administration through Control Hub, a single-pane-of-glass admin console
  • Advanced analytics, troubleshooting, and reporting
  • Ability to extend to include legacy PBX with enhanced routing and centralized dial plans

Speak with Our Webex Experts

We take pride in our customer-first approach, rooted in the values of innovation, integrity, and customer service.

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Frequently Asked Questions

How do Cisco Webex calling services enhance the calling experience for users?

Fusion Connect can help you integrate enterprise-grade PSTN calling with Webex collaboration tools in a single app. These solutions provide a seamless user experience, combining carrier-grade voice services with modern UCaaS (Unified Communications as a Service) features. Users can make and receive PSTN calls while also enjoying features like messaging, video meetings, and presence sharing—all from the same interface.  

Can users manage their calls and meetings in one application with Webex calling? Yes! Fusion Connect's calling solutions allow users to manage calls, meetings, and messages in a unified interface. This reduces app switching and boosts productivity, especially for hybrid and remote workers who rely on cloud-based communication tools.
How does Webex support mobile and remote users?

The Webex App—available on desktop, mobile, and web—lets users stay connected from anywhere. Whether they're in the office or on the go, users can access PSTN calling (with an existing or new phone number), VoIP, and video conferencing, ensuring business continuity and mobility.

What are the technical benefits of Webex calling? Fusion Connect's Webex calling solutions combine the reliability of cloud-based PSTN infrastructure with the innovation of the Webex cloud. They support hybrid deployments, centralized provisioning using Cisco Control Hub, and scalable user management, making it ideal for organizations planning for long-term growth.
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