What is Webex Calling?
Cisco Webex Calling Services encompass a suite of solutions for connecting organizations to the global Public Switched Telephone Network (PSTN). These services add a complete business phone system to Webex's modern collaboration features. Fusion Connect can tailor the exact solutions to an organization's unique needs.
Fusion Connect delivers a complete calling experience for Cisco Webex.
It includes market-leading calling, meetings, messaging, real-time collaboration tools, and integrated devices for all locations and situations.
Complete Enterprise Collaboration
- One application for calling, meetings, messaging, polling, events, async video, and more
- Consistent and intuitive experience
- Built-in media optimization reduces bandwidth usage and latency
- End-to-end Cisco security
Intelligent Devices
- Proximity awareness between the Webex App and Webex video devices
- Desk phone control of MPP devices
- Seamless call hand-off between devices
- Extension and PSTN dialing capabilities
Exceptional Control
- Centralized administration through Control Hub, a single-pane-of-glass admin console
- Advanced analytics, troubleshooting, and reporting
- Ability to extend to include legacy PBX with enhanced routing and centralized dial plans
Webex AI Assistant
AI Assistant for Webex Calling enhances business calls by automatically capturing conversations through real-time transcription, generating live and post-call summaries, and identifying key action items. Easily activate this feature during calls with a single click.
AI Assistant can transform your calls:
- Eliminates manual note-taking
Automatically records, transcribes, and summarizes calls, saving time and improving accuracy. - Improves productivity and follow-through
Highlights key points and action items so your teams can quickly understand next steps and stay aligned. - Enables seamless call transfers
Shares conversation summaries during handoffs, reducing repetition and delivering a better caller experience.
