Managed Services Overview

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Industry-leading Managed Services

Enabling you to connect, protect, and communicate.

  • Connect

    Your Employees, Customers, and Suppliers

    Fully redundant enterprise internet, instant 5G failover, 100% uptime, guaranteed. Optimize your speed and traffic to maximize bandwidth. 
  • Protect

    Your Data, Employees, Customers, and Suppliers

    With remote access VPNs, third-party MFA, and managed endpoint and security, you can keep users safe and productive no matter where they work.
  • Communicate

    Anywhere, On Any Device, Without Disruption

    Replace copper lines and old systems cost effectively. Maximize your UCaaS with VoIP, ensure the lines of communication are seamless and always available, add phone lines and calling services to each instance of Microsoft Teams or Cisco WebEx.

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Fully Managed Services

Accelerate Your Business

Services to Connect, Protect, and Communicate


Communications

Provide employees, customers, and suppliers with safe communication, on any device, anywhere.

As a Managed Communications Service Provider (MCSP), Fusion Connect delivers Unified Communications, Contact Center, and other technology you need for collaboration and maximum productivity.

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Connectivity

Build fully-redundant network and internet connections, with SD-WAN and instant 5G Failover.

Fusion Connect optimizes your network connectivity as a Managed Connectivity Provider (MCP), maximizing uptime and delivering the fastest network and wireless speeds.

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Security

Protect your data, employees, and customers.

Consolidate your security tools, technology, and partners. Overseen by a single, expert team with Fusion Connect’s Managed Security Service.

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An MSP Guarantee

Customers Are at the Heart of Everything We Do

The most comprehensive service guarantees in the industry, to match the best-in-class technology stack.

Our guarantees are designed to provide peace of mind and ensure a world-class customer experience. These are the industry’s most comprehensive service guarantees covering voice and data services, Unified Communications (UCaaS), and SD-WAN.

Customer Satisfaction Guarantee

Customer Satisfaction Guarantee
Customers will be satisfied with the quality of our Unified Communications (UCaaS) and SD-WAN services, and any issues will be resolved to their satisfaction, or the customer may cancel the service(s) without penalty.

Installation Guarantee

Installation Guarantee
Fusion Connect will meet the agreed-upon installation date(s) for UCaaS and/or SD-WAN services. If the targets are not met, the customer is credited with one month’s MRC for the service.

100% Uptime

100% Uptime Guarantee
A 100% uptime guarantee for customers who purchase both UCaaS and SD-WAN, or Fusion Connect provides a credit.

Managed Communications

Future-Proof Technology Guarantee
Ongoing upgrades to the next generation of UCaaS and SD-WAN technology will be implemented at no additional cost.

Savings

Rate Lock Guarantee
Rates for Unified Communications and SD-WAN services will not change for the life of the customer’s contract

Why Choose Managed Services to Support Your Business?

The #1 Choice for Your Enterprise

Managed Services will help you deliver your business goals. You will retain higher-level employees, always have futureproofed technology, alongside 24/7 security monitoring and cutting-edge threat detection.

Simply put, Managed Services are the number one choice for enterprise business that want to move quickly in the right direction, with reliable internet, enhanced UCaaS, secure SD-WAN, service guarantees, award-winning customer service, and much more.

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Your business acceleration begins!

Look out for the call or email from a Fusion Connect Business Development Representative.

They will answer all questions and guide you to the most relevant expert based on your business needs.

Our customers and prospects are always our  number one priority. We are proud to be an industry leading Managed Service Provider who supports businesses like you.

Thank you for your time and have a great day!

Connect. Protect. Accelerate Your Business.