Connectivity is the key to business success. With your workforce located anywhere, each employee needs a secure, reliable connection to the business.
Business connectivity is more than simply providing internet access. Fusion Connect guarantees reliability, resilience, and performance. We manage and monitor the entire connectivity infrastructure.
Our MCSP team ensures that service availability and bandwidth meet the demands of your workload at each site. We keep wired and wireless access available, maintaining the overall security of the connectivity infrastructure.
With Fusion Connect as your MCSP, you gain our commitment to getting you the highest level of reliability, availability, performance, and resilience to each of your sites. Fusion Connect MCSP is always investing in the technology and knowledgebase necessary, so you can focus on running your core business - not on keeping your infrastructure running.
“Our remote teachers have reliable, high-quality VoIP and Internet connectivity to effectively run their classrooms, and our help desk is no longer inundated with support calls. Now, we qualify for an additional $100,000 in E-rate savings.”
“Fusion Connect Managed WiFi helps us address the trend in our culture to always be connected, always communicating, everywhere.”
“Fusion Connect’s internal sales support has been, BY FAR, the best that I have ever experienced while working within this industry.”
Fusion Connect is a comprehensive Managed Service Provider dedicated to mid-market and enterprise customers. We deliver world-class expertise and the best technology across communications, connectivity, security, and more.
Our broad range of managed services includes:
Services are backed by industry leading guarantees and award-winning customer service.See All Services
A Managed Service Provider is a company that manages various IT and security services on behalf of a business, delivering expertise and saving time and money.
MSPs act as a force multiplier for in-house teams. Powered by fully customized technology and proven processes, MSPs inject the resources, time, and expertise aligned with business goals to ensure the business runs smoothly and efficiently.What is an MSP?
Fusion Connect’s Managed Security Service Provider (MSSP) offering consolidates your security tools, technology, and partners, overseen by a single, expert team.
Get a full spectrum of networking and security solutions from one provider, including:
These services are designed to provide greater visibility and control to all senior security professionals.See Security Services
A Managed Security Service Provider (MSSP) improves a business’s security posture by delivering defensive technology, operations, and management.
Covering people, process, and technology, MSSPs can deliver enterprise businesses a fully loaded security team in less than a quarter of the time it would take to build it themselves.What is an MSSP?
Fusion Connect’s MCP service addresses your business communications needs with improved productivity, mobility, simplified management, and lower costs.
Small to medium-sized businesses - and global enterprises alike - are faced with the challenges of quickly adapting their communications response. Particularly in the growing shift to cloud communications.
We offer an industry-best range of services including:
All backed by our satisfaction guarantees and sector-leading customer service.See All Voice Services
Managed Communications Providers (MCPs) simplify the operation and management of business communications.
From telephony to collaborative tools to customer support: move your entire communications stack to one vendor. This reduces your internal investment in the hardware, software, and technology expertise required to keep your communications and collaborative tools up and running.What is an MCP?
As a Managed Connectivity Service Provider (MCSP), Fusion Connect enables your workforce to thrive via connection services that are fast, secure, and reliable, regardless of location.
Fusion Connect guarantees reliability, resilience, and performance. Managing and monitoring the entire connectivity infrastructure.
Our MCSP team ensures service availability and bandwidth meet the demands of the workload at each site. We keep wired and wireless access available and maintain overall security.See Managed Connectivity Services
MCSPs understand that secure, resilient, and efficient connectivity is the foundation for enabling every cloud and off-premises capability you might be considering.Check for Services & Speeds
Using fully Managed Connectivity Services provided by Fusion Connect allows you to maximize the value and ROI demands of a distributed enterprise. Be it a standardized package for branch offices, or remote users, or meeting the individual needs of specific sites.
As applications and workers become more decentralized, your business strategy for supporting them needs to become more cohesive and commonplace. Once you establish connectivity, for a site or an employee, you shouldn’t have to worry about it. It’s simply always there, always-on.
Overall a fully managed service lowers your total cost of ownership (TCO) when compared with do-it-yourself solutions. All while improving availability, security, and network performance. This allows your business to focus your resources on strategic initiatives that will further improve the bottom line.
Your connectivity should be coupled with technologies that eliminate service disruptions, prioritize traffic, and meet regulatory and practical levels for encryption and security. You are providing an environment where remote workers can function as if they were in a central office location.
The more geo-diverse your business is with staff working remotely, the more a Managed Connectivty Service Provider (MCSP) makes sense. Add in the capabilities of building secure, managed, and highly reliable connectivity that can be tailored to meet your specific business needs for any remote worker, and the value proposition for managed connectivity becomes obvious.
Our guarantees are designed to provide peace of mind and ensure a world-class customer experience. These are the industry’s most comprehensive service guarantees covering voice and data services, Unified Communications (UCaaS) and SD-WAN.
Customer Satisfaction Guarantee
Customers will be satisfied with the quality of our Unified Communications (UCaaS) and SD-WAN services, and any issues will be resolved to their satisfaction, or the customer may cancel the service(s) without penalty.
Fusion Connect will meet the agreed-upon installation date(s) for UCaaS and/or SD-WAN services. If the targets are not met, the customer is credited with one month’s MRC for the service.
100% Uptime Guarantee
A 100% uptime guarantee for customers who purchase both UCaaS and SD-WAN, or Fusion Connect provides a credit.
Future-Proof Technology Guarantee
Ongoing upgrades to the next generation of UCaaS and SD-WAN technology will be implemented at no additional cost.
Rate Lock Guarantee
Rates for Unified Communications and SD-WAN services will not change for the life of the customer’s contract
Managed Service Providers (MSPs) have a Managed Connectivity Service Provider (MCSP) offering that specializes in reliable connectivity. The term “managed service” is a blank slate that can apply to several services. Connectivity is a foundational task any organization.
The MCSP specialization ensures the MSP has the talent, the technologies, and the experience to offer organizations world-class connectivity options far faster and for a far lower budget than developing and deploying multiple connectivity options in-house.
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