Featured Story
Fusion Connect Expands Its Collaboration Portfolio with the Launch of Operator Connect for Microsoft Teams
December 13, 2022
Fusion Connect, a leading global Managed Communication Service Provider (MCSP), and Microsoft Cloud Solution Provider, now offers Operator Connect for Microsoft Teams, allowing businesses to seamlessly integrate calling capabilities into the leading collaboration platform.
Featured In…
Enterprise Talk – “Fusion Connect Strengthens Its Collaboration Portfolio…”
Channel Vision - “Fusion Connect Launches Operator Connect for Microsoft Teams”
Sales Tech Star – “Fusion Connect Expands Its Collaboration Portfolio…”
HR Tech Series – “Fusion Connect Expands Its Collaboration Portfolio With…”
May 2023
Diane Hutcherson, VP of Direct Sales of Fusion Connect, at Enterprise Connect 2023.
UC Round Table: Adding Voice to Microsoft Teams
UC Today | April 25, 2023
Find Your Place In The AI Productivity Revolution
April 11, 2023 - Forbes Communications Council
George Schoenstein, SVP of Marketing of Fusion Connect, encourages you strengthen your Generative AI skill set, as opposed to being threatened by it.
Contact Centers Considered Critical for Business Success
Remote Work Solutions | April 7, 2023
Solving the Microsoft Teams Communication Puzzle
April 5, 2023
Sr. Research Analyst Christopher Brennan is joined by Terry Corder, Fusion Connect's Sr. Director of Solution Engineering in AVANT's latest podcast. Together, they discuss how to solve the puzzle of using Microsoft Teams for both collaboration and communication.
Enterprise Connect 23: Fusion Connect Talks About Its Automated Microsoft Communication Services
rAVe [PUBS] | March 31, 2023Enterprise Connect 23: Fusion Connect is a Communication Service Provider for Microsoft Automation
rAVe [PUBS] | March 31, 2023Fusion Connect Executive Interview
CrmXchange | March 2023Sheri Greenhaus, Managing Partner, CrmXchange met with Mario DeRiggi, Fusion Connect’s Chief Revenue Officer, during Enterprise Connect 2023.
Businesses Willing To Pay Big Bucks for Quality Customer Service
Commerce Times | March 20, 2023Businesses Willing To Pay Big Bucks for Quality Customer Service
CRM Buyer | March 20, 20233 Steps to Building a Remote Team That Delivers Excellent Results
CustomerThink, March 15, 2023Contributed article by George Schoenstein | SVP of Marketing at Fusion Connect.
How to Deliver Transcendent Customer Service in 3 Simple Steps
March 6, 2023
Rod Brownridge, Senior Vice President of Customer Success at Fusion Connect, shares how companies can prevent customers from switching to a competitor by adequately supporting them in their time of need.
Fusion Connect announces the results of customer experience survey
Posted on MarTech Cube | March 3, 2023Over 90% of Businesses Willing to Pay More for Better Customer Service, New Fusion Connect Study Reveals
Posted on MarTech Series | February 28, 2023Customers Pay More on Products and Services if it Means Receiving Great Customer Service
Posted on CustomerZone 360 | February 28, 2023
How The Inverted Pyramid Leadership Structure Can Drive Better Results And Empower Employees
January 19, 2023 - Forbes Technology Council
Brian Crotty, CEO of Fusion Connect, considers placing clients at the top, instead of the C-suite leaders.
Fusion Connect Takes Managed Communications to The Next Level
Channel Vision Magazine | Volume 22 Issue 13 Simple Ways Your Customer Service Can Exceed Even Lofty Expectations
CrmXchange | January, 2023Contributed article by Rod Brownridge, Senior Vice President of Customer Success at Fusion Connect.
How the Modern Contact Center Drives Better Results
August 1, 2022 - Call Center Times
Rod Brownridge, Senior Vice President Customer Service, discusses how the contact center of today and tomorrow gets better results.
Fusion Connect’s Customer Support Team Wins Gold
July 28, 2022 - MarTech360
Fusion Connect named a gold winner in the Customer Service & Support Team Dept of the Year in the 17th Annual 2022 Information Technology World Awards®.
How the Modern Contact Center Can Drive Better Results
July 28, 2022 - Connections Magazine
Rod Brownridge, Senior Vice President Customer Service, discusses how the modern call center enables a healthy two-way conversation that benefits the company and the customer.
Is the Future of Work Still Remote?
July 11, 2022 - Reworked
Recent data shows remote jobs are on the decline in North America. What does that mean for the future of work? George Schoenstein, Senior V.P. of Marketing & Corporate Communications at Fusion Connect, weighs in on three factors driving the future of work.
Fusion Connect at #TECHSUPERSHOW 2022
July 1, 2022
Rich Tehrani interviews Diane Hutcherson of Fusion Connect at #TECHSUPERSHOW 2022
Essential Security Strategies For Hybrid And Remote Work
May 13, 2022 - Forbes Technology Council
We need to start thinking beyond the office, especially when it comes to security. Brian Crotty, CEO of Fusion Connect, discusses key security strategies and solutions.
Fusion Connect Promotes LogMeIn, Intelisys Vet to Head of Channel
Apr 5, 2022 - Channel Futures
After leading regional growth in Eastern U.S., Diane Frazzetta is the new Vice President of Channel and Alliances at Fusion Connect.
How Can Companies Stay Secure After A Digital Acceleration?
Mar 23, 2022 - Forbes Technology Council
As businesses emerge from the pandemic, Brian Crotty, CEO of Fusion Connect, prompts three questions you should ask yourself about which digital solutions to keep, which ones to drop, and which ones to rethink.
Four Principles for Business Leaders to Follow In the Forever-Hybrid Work Environment
Feb 14, 2022 - Forbes Technology Council
Brian Crotty, CEO of Fusion Connect, gives insight into managing and engaging employees in the new hybrid work environment.
Fusion Connect Raises $55M in New Investment Round to Accelerate Growth
Jan 19, 2022
Fusion Connect successfully completes capital raise of $55 million, reducing debt by over 80%, and fully funding its long-term growth strategy.
Featured In…
AI Thority – “Fusion Connect Raises $55 Million in New Investment Round to Accelerate Growth”
Channel Futures – “Fusion Connect Raises $55 Million in New Investment Round, Reduces Debt”
Atlanta Business Chronicle – “Fusion Connect raises $55M, fully-funding its long-term growth strategy”
Venture Capital Journal – “Fusion Connect Rakes in $55M”