Unified Communications as a Service (UCaaS)

    Collaboration that will help your business thrive now and in the future. Your choice of Microsoft Teams or Cisco Webex.

    Bring Your Workforce Together

    From any device, anywhere. Feature-rich, easy to manage, scalable, and secure communication and collaboration services.

    • Feature Rich Tools
      Hold secure virtual meetings, screen and file share, whiteboard or annotate, record and transcribe, SMS/MMS instant messaging, and make/receive calls from a single business phone number.
    • Secure Communications
      Our nation-wide backbone with built-in redundancy guarantees consistent secure communication on an integrated platform.
    • One Provider
      Reduce your financial spend with flexible cost-effective options consolidated on a single, easy-to-read bill.
    • Training & Support
      Guided online training with our highly skilled support team is available 24/7.
    • Industry-leading Guarantees
      It’s all backed by one of the strongest service guarantees in the industry, including 100% Uptime and Rate Lock guarantees.

    Two Powerful UCaaS Technologies

    Microsoft Teams

    MS Teams logo

    Microsoft has one of the fastest growing communication platforms in the world, recognized three times by Gartner as a leader in UCaaS.

    Access the Teams app from anywhere, on any device - whether working from company headquarters, at home, or on the road. The Teams UCaaS platform transforms online meetings into efficient gatherings. SMS/MMS text messaging to individuals and groups

    The cloud-based, subscription model can reduce business costs. Avoid capital spending and enable your organization to scale.

    With Operator Connect, easily connect to your existing phone service. Fusion Connect can expand Teams with a full-featured cloud PBX, uniting your platforms and devices into a single, secure solution. Hosted across three data centers, Fusion Connect will never drop a call or cause interruptions.

    Cisco Webex

    Cisco Webex logo

    Cisco Webex offers a rich cloud-based platform powered by the newest technology for your diverse business environments. Always updated, upgraded, and ripe for integrations. Considered a UCaaS leader by Gartner, Webex offers the cost savings of hosted voice service with strong security and collaboration features.

    The Webex UCaaS app combines calling, meetings, collaboration, intelligent device support, and includes analytics across workloads. Smart AI ensures everyone in a meeting can be seen and heard clearly. The app supports users on any architecture, regardless of whether they’re on premise or in the cloud.

    Fusion Connect builds a secure and resilient solution on top of Webex by integrating with the Broadworks platform for greater functionality. Including enterprise-grade cloud calling and collaboration.

    Teams, Webex, or Something Else?

    We'll help you choose the best solution for your business.

    Essential Tools for a Successful Remote or Hybrid Team


    Web & Video Conferencing

    • Improve teamwork by bringing together individuals and teams for scheduled and impromptu meetings
    • One-click entry into the conference session, from chat, audio, or video conferencing
    • Participants without the app can join a session with a single click within their favorite browser
    • Up to 1,000 participants can join
    • Share your screen, even allowing guests to have sharing controls

    Digital Whiteboarding, Share, Store Files

    • Whiteboarding allows the presenter to draw or write on the screen share. Whiteboards can be saved for future reference
    • Real-time document editing with team members at the same time in the cloud
    • Archive and track changes to a managed project
    • Easily search for documents, meeting notes, and other files

    HD Video & Voice Calling

    • Create important “face time” with colleagues, distributed teams, partners, and customers
    • See real-time reactions during calls; help everyone stay engaged
    • Use your softphone, desk phone, and/or mobile phone interchangeably for outbound and inbound calling using your business line and company minutes plan
    • Call Recording features allow retaining records of conversations for compliance, training, etc.

    Secure Encryption

    • Secured collaboration with end-to-end encryption of messages, room names, and files
    • Media encryption protects audio, video, and screen sharing during the call
    • Indicators for external participants so employees can make informed decisions about the content they share
    • DNC & TCPA compliance readiness for customer communications

    Presence & Instant Messaging

    • See when your contacts are available - manually set personalized status. Integrate presence with Microsoft Outlook
    • Conduct one-on-one or group IM chats
    • Easily search for co-workers and contacts for fast Instant Messaging or Calling
    • SMS/MMS text messaging to individuals and groups across different platforms and devices.

    Third Party Integration

    • Integrates with many of your favorite CRMs, Microsoft Outlook, Dropbox, G Suite, Jira, Salesforce, and more

    Speak with a Technology Expert

    Check out all our features first hand.

    Customizable Solutions to Fit Your Team’s Needs

    Fusion Connect’s UCaaS offers options ensuring collaboration, efficiency, and productivity.

    • Maximize Your Microsoft or Cisco Investments

      Work with what is best for your organization. Build on the platform you know best. 

    • Simplify Your Spend

      Get everything you need from a single provider in one easy-to-read bill.

    • Never Miss a Call

      Fusion Connect’s VoIP calling system is backed by a 100% uptime guarantee, even if the UC app is disrupted.

    • Full-service Delivery Model

      From implementation to migration, from training to support, we never cut corners and anticipate your future needs.

    Business App Integrations

    Fusion Connect integrates with many popular business tools.





    Microsoft Dynamics logo

    Microsoft Teams Logo



    We Can Integrate with Many More

    See if our UCaaS solution integrates with your CRM instance or Ticketing System.

    Fusion Connect is a trusted Microsoft Cloud Solutions Provider (CSP) specializing in Microsoft Teams Calling Services and Microsoft Licensing. We ensure you get more from your Microsoft investments.

    Microsoft Solutions Provider
    Fusion Connect is the Top 3 Microsoft Partner for Operator Connect
    Fusion Connect Service Guarantees

    The Most Comprehensive Service Guarantees in the Industry

    See all guarantees

    Future-Proof Tech Guarantee

    Future-Proof Technology Guarantee

    Today's tech, ready for tomorrow.

    Rate Lock Savings Guarantee

    Rate Lock Savings & Guarantee

    Fixed rates, across your service period.

    100% Uptime Guarantee

    100% Uptime Guarantee

    Always on, or your money back.

    Customer Satisfaction Guarantee

    Customer Satisfaction Guarantee

    Your satisfaction is our promise.

    Fusion Connect - The Unified Communications & Collaboration Service Provider

    Hybrid and remote teams succeed when seamlessly sharing, collaborating, and communicating. UCaaS from Fusion Connect gives you and your team the flexibility and options ensuring your employees can easily communicate with coworkers, customers, and partners.

    We design a UCaaS program based on where you are and how you want to grow. If you have a Microsoft foundational infrastructure, a headquarters using Cisco Webex, or remote workers who simply need business VoIP to connect to the office, we can build on your existing investment with reliable and secure team communications.

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