Microsoft has one of the fastest growing communication platforms in the world, recognized three times by Gartner as a leader in UCaaS.
Access the Teams app from anywhere, on any device - whether working from company headquarters, at home, or on the road. The Teams UCaaS platform transforms online meetings into efficient gatherings. SMS/MMS text messaging to individuals and groups
The cloud-based, subscription model can reduce business costs. Avoid capital spending and enable your organization to scale.
With Operator Connect, easily connect to your existing phone service. Fusion Connect can expand Teams with a full-featured cloud PBX, uniting your platforms and devices into a single, secure solution. Hosted across three data centers, Fusion Connect will never drop a call or cause interruptions.
Cisco Webex offers a rich cloud-based platform powered by the newest technology for your diverse business environments. Always updated, upgraded, and ripe for integrations. Considered a UCaaS leader by Gartner, Webex offers the cost savings of hosted voice service with strong security and collaboration features.
The Webex UCaaS app combines calling, meetings, collaboration, intelligent device support, and includes analytics across workloads. Smart AI ensures everyone in a meeting can be seen and heard clearly. The app supports users on any architecture, regardless of whether they’re on premise or in the cloud.
Fusion Connect builds a secure and resilient solution on top of Webex by integrating with the Broadworks platform for greater functionality. Including enterprise-grade cloud calling and collaboration.
Work with what is best for your organization. Build on the platform you know best.
Get everything you need from a single provider in one easy-to-read bill.
Fusion Connect’s VoIP calling system is backed by a 100% uptime guarantee, even if the UC app is disrupted.
From implementation to migration, from training to support, we never cut corners and anticipate your future needs.
In the world of hybrid workforces, productivity intelligence will make the difference in achieving high performance. By streamlining the employee experience, companies will gain organizational improvements, cost savings, greater employee satisfaction, and increased productivity.
EPM is an optional add-on providing leading indicators showing how teams are engaged. No matter where they’re located, it highlights the signs of burn-out and the risk of employees leaving.
Our guarantees are designed to provide peace of mind and ensure a world-class customer experience. These are the industry’s most comprehensive service guarantees covering voice and data services, Unified Communications (UCaaS) and SD-WAN.
Customer Satisfaction Guarantee
Customers will be satisfied with the quality of our Unified Communications (UCaaS) and SD-WAN services, and any issues will be resolved to their satisfaction, or the customer may cancel the service(s) without penalty.
Fusion Connect will meet the agreed-upon installation date(s) for UCaaS and/or SD-WAN services. If the targets are not met, the customer is credited with one month’s MRC for the service.
100% Uptime Guarantee
A 100% uptime guarantee for customers who purchase UCaaS with or without SD-WAN. If the services are not up and running 100% of the time, Fusion Connect provides a credit.
Future-Proof Technology Guarantee
Ongoing upgrades to the next generation of UCaaS and SD-WAN technology will be implemented at no additional cost.
Rate Lock Guarantee
Rates for Unified Communications and SD-WAN services will not change for the life of the customer’s contract
Hybrid and remote teams succeed when seamlessly sharing, collaborating, and communicating. UCaaS from Fusion Connect gives you and your team the flexibility and options ensuring your employees can easily communicate with coworkers, customers, and partners.
Choosing Microsoft Teams, Cisco Webex, or a mix of both, we design a UCaaS program based on where you are and how you want to grow. Whether you have a Microsoft infrastructure, a headquarters using Webex, or remote workers who just need simple business VoIP, we can build on your existing investment with reliable and secure team communications.
“The impact of technology in the workplace is immeasurable. With the rise of hybrid and remote work advantages for speaking in real time, supporting this workforce is paramount. Technologies for voice communication, chatting, videoconferencing, and document sharing can now be fully integrated into how work is conducted and how people interact.”
“We estimate that we’ll save between $25,000 and $50,000 per year with our new Hosted Voice and Unified Communications solution.”
“Other providers literally would not offer a bundled package. Providers that sold networks, couldn’t sell phones, and vice versa. Fusion Connect offered the whole package and they also do all the heavy lifting.”
Look out for a call or email from our Fusion Connect Business Development Rep.
Our Rep will answer questions and guide you to a service expert based on your business needs.
Our customers are always a number one priority. We are proud to be your leader in Managed Services and look forward to supporting businesses like yours.
Fusion Connect has in-house experts who manage a holistic range of technology services on behalf of our customers. We act as an extension of your own teams. Our dedication to offering you the best and latest technology extends to our full-featured and customizable UCaaS offering.
Because we work across hundreds of organizations, this has allowed us to gain the expertise need to teach you how to get the most out of your communications services. We know what works and what doesn’t. And, we know how to work around and adapt to your unique communication infrastructure challenges.
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