Create a support ticket for any technical issues with your services, including down services, bug reports, patches, etc.
Create a Customer Care ticket for for help with your account, including billing, account updates, contract questions, etc.
For existing customers: create simple Move, Add or Change requests.
Customer Portals
Access your customer portal to make changes to your services, pay your bill, add users, or check status.
Partner Resources & Support
All support information for Fusion Connect Partners.
Voice Admin Help
Video: Remote Phone Set Up & Config
Unified Communications (UCaaS) Apps, Videos, Downloads, Resources
General (Admin & End User)
Instructor-led Training & Classes
Complimentary online classes with an instructor. Schedule your session today.
UCaaS with Webex Support & Tutorials
Microsoft Teams Support Guides & Tutorials
FusionWorks
(legacy Fusion)
Other Voice & Phone Services
Instructor-led Training & Classes
Level-up your Fusion voice services knowledge! Complimentary classes are conducted online with an instructor. Schedule your session today.
Firewall/Router Configuration Guide for Fusion Connect Voice Services
Virtual and Physical Servers