Technical Support: 888-301-1721
For Operator Connect Trial Support: 844-352-4519
For any technical issues with your services - down services, bug reports, patches, etc.
For help with your account - billing, account updates, contract questions, etc.
For existing customers: create simple Move, Add or Change requests.
Customer Portals
Access your customer portal to make changes to your services, pay your bill, add users, or check status.
Partner Resources & Support
All support information for Fusion Connect Partners.
Voice Admin Help
Video: Remote Phone Set Up & Config
General (Admin & End User)
Instructor-led Training & Classes
Complimentary online classes with an instructor. Schedule your session today.
UCaaS with Webex Support & Tutorials
Microsoft Teams Support Guides & Tutorials
FusionWorks
(legacy Fusion)
Other Voice & Phone Services
Instructor-led Training & Classes
Complimentary classes are conducted online with an instructor. Schedule your session today.
Firewall/Router Configuration Guide for Fusion Connect Voice Services
CCaS Professional Reporting Definition Guide
This is an Excel spreadsheet for Reporting fields for the CCaaS Professional service.
Virtual and Physical Servers
Thanks for connecting! You're nearly there, simply fill in our quick and easy form, then we'll be in touch at your convenience, via your choice of email or phone.
The free-text field is your chance to tell us how we can help, what products and services you are interested in, or how you found us, that would be great to hear!
Schedule a meeting with us at a time that suits you. Simply let us know when you'd like a virtual appointment, and we'll send you the meeting invite.
No time to wait? Get immediate access to our team right now through an on-demand virtual meeting, with no application required. We're ready if you are ‐ join us now!