Fusion Connect Support

A technology professional is available 24/7 to resolve your issues quickly. We are committed to keeping your business connected.

Call Support

Technical Support: 888-301-1721

Technical Support

Create a support ticket for any technical issues with your services, including down services, bug reports, patches, etc.

Customer Request

Create a Customer Care ticket for for help with your account, including billing, account updates, contract questions, etc.

Move, Add or Change (MAC) Requests

For existing customers: create simple Move, Add or Change requests.


Access Your Account

Customer Portals

Access your customer portal to make changes to your services, pay your bill, add users, or check status.

Go to Logins Page


Partner Resources & Support

All support information for Fusion Connect Partners.

Go to Partner Support

Remote Work Resources

Voice Admin Help
Video: Remote Phone Set Up & Config

Unified Communications (UCaaS) Apps, Videos, Downloads, Resources

teams-webex-multiple-devices

General (Admin & End User)
Instructor-led Training & Classes
Complimentary online classes with an instructor. Schedule your session today.

Can’t Find What You Need?

    Cloud Voice Services

    More Resources

    Other Voice & Phone Services

    Instructor-led Training & Classes
    Level-up your Fusion voice services knowledge! Complimentary classes are conducted online with an instructor. Schedule your session today.

    Virtual and Physical Servers