Fusion Connect Support

    A support rep is available 24/7 to quickly resolve any technical issues. We are committed to keeping your business connected.

     Call Support

    Technical Support: 888-301-1721

    For Operator Connect Support: 844-352-4519

    International Support 
    Africa
    North America
    South & Central America
    Asia & Oceania
    Europe
    Create Technical Support Ticket

    For any technical issues with your services - down services, bug reports, patches, etc.

    Create Customer Request Ticket

    For help with your account - billing, account updates, contract questions, etc.

    Move, Add or Change (MAC) Requests

    For existing customers: create simple Move, Add or Change requests.

    Access Your Account

    Customer Portals
    Access your customer portal to make changes to your services, pay your bill, add users, or check status.

    Go to Logins Page


    Fusion Connect Client Portal Support
    Self-support videos and documentation for your Fusion Connect Client Portal.

    Explore the How-to and Docs


    Partner Resources & Support
    All support information for Fusion Connect Partners.

    Go to Partner Support

    Remote Work Resources

    Voice Admin Help
    Video: Remote Phone Set Up & Config

    teams-webex-multiple-devices

    General (Admin & End User)
    Instructor-led Training & Classes
    Complimentary online classes with an instructor. Schedule your session today.

    Can’t Find What You Need?

      Cloud Voice Services


       

      More Resources

      Other Voice & Phone Services

      Instructor-led Training & Classes
      Complimentary classes are conducted online with an instructor. Schedule your session today.

      Firewall/Router Configuration Guide for Fusion Connect Voice Services

      CCaS Professional Reporting Definition Guide
      This is an Excel spreadsheet for Reporting fields for the CCaaS Professional service.

      Virtual and Physical Servers