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Microsoft Teams Tutorials & Support
For more help, please contact Fusion Connect Support.
For Operator Connect Free Trial Support: 844-352-4519
Self-Support Resources
- Microsoft Teams Online Support
- Dynamic Emergency (911) Service Deployment Guide for Operator Connect
- SMS with Teams User Guide
- Multifactor Authentication Settings in the Fusion Connect Microsoft Voice Portal
- Receptionist /Attendant Console for Microsoft Teams User Guide
- Download the Attendant Desktop App
Instructional Videos
Learn how to use a few of the basic features of your Microsoft Teams application with these short instructional videos.
Basic Features
Settings Overview
Direct Dial Training
DID Failover & E911
Receptionist/Attendant Console for Microsoft Teams
Microsoft Teams the Blog…
Call Center Phone Systems Microsoft Teams
September 22, 2023
In the world of call centers, seamless communication and efficient customer interactions are...
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Microsoft AI and the Future of Microsoft Teams
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The intersection of Microsoft AI (Artificial Intelligence) and the future of Microsoft Teams...
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Microsoft Teams Foundations
September 15, 2023
In the modern workplace, effective communication and collaboration are pivotal to success....
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