You may have replaced desk phones years ago—but that doesn’t mean copper phone lines are gone. In many buildings, they’re quietly supporting systems you don’t think about until something breaks.
Before disconnecting old lines, check for:
These devices often sit outside the IT spotlight—but they’re compliance-critical.
Start with your demarc or phone bill:
If a line doesn’t have a clear owner, that’s a red flag.🚩
Modern POTS replacement solutions can support many—but not all—legacy devices.
Verify:
Assumptions here can lead to compliance gaps.
Once replacements are installed:
This step matters more than the install itself.
Post-install, make sure you have:
This protects both IT and facilities teams down the line.
For many organizations, the hardest part of POTS replacement isn’t the technology—it’s knowing what’s safe to disconnect and what absolutely isn’t. Legacy devices don’t always announce themselves, and missing one can create compliance or safety risks.
Fusion Connect helps businesses inventory legacy lines, validate replacement options, and confirm post-install compliance. So critical systems like fire panels, elevators, and access controls continue to work exactly as intended.
When it comes down to it, POTS lines don’t disappear on their own—and disconnecting them without verification can create real risk. A careful audit, proper replacement, and thorough testing help ensure nothing critical gets left behind.