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Who is Fusion Connect?

About Fusion Connect

We make work communications work, without any hassles, so you can focus on your business.

Leading Cloud Communications Solutions Provider. Backed by Morgan Stanley.
Trusted by customers around the globe.

Our solutions are designed with purpose and custom built for you creating a powerful opportunity for your organization to drive real business outcomes.

Fusion Connect Corporate Overview PDF

View the Corporate Overview

Introducing Fusion Connect

Welcome to a new day for business communications, where every conversation becomes a catalyst for innovation and business results.

Fusion Connect provides the entire business communications and collaboration suite, all from one vendor.

We’ll help you choose the platform that best fits your business, so you get the most out of your business infrastructure.

If you are ready for a new day, let Fusion Connect help. It’s simply what we do.

We take pride in our customer-first approach, rooted in the values of innovation, integrity, and customer service.

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Fusion Connect Customer Testimonials and Reviews

Customer Reviews

The customer service was amazing and they asked questions to get further information to help resolve my issue faster. The person I spoke with had amazing customer service and it was an all-around great experience. My fax machine wouldn't allow me to fax out at all, but I could receive things. The technician worked very hard to help and spoke through the issues with me and helped in the best manner. This is the best communication experience we've had through a company in a long time.

-Anonymous, Sonic Drive-In

See All Our Reviews
2025 Silver Stevie Award for Achievement in Customer Experience

Award-Winning Services

2025 Silver Stevie® Award for Achievement in Customer Experience

Fusion Connect has been honored with a Silver Stevie® Award in the category of "Achievement in Customer Experience"—a significant milestone that reflects our continued commitment to delivering exceptional service.

See All Our Awards
Extensive Service Guarantees

Industry-Best Guarantees

Fusion Connect provides industry-leading guarantees with 100% satisfaction and 100% uptime across selected services.

Our guarantees are designed to provide peace of mind and ensure a world-class customer experience. These are the industry’s most comprehensive service guarantees covering business voice, internet data services, Unified Communications as a Service (UCaaS), and SD-WAN.

See Our Complete Guarantees
Careers and employment at Fusion Connect

Careers at Fusion Connect

We recognize that our mutual success depends on an amazing and dedicated workforce.

We treat each other like we treat our clients, with outstanding professionalism, courtesy, and respect.

If you’re passionate about how technology can accelerate our client’s businesses, give us a call.

See Open Positions
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Contact Fusion Connect

For help with technical issues, sales solutions, or press inquiries: we’re standing by to answer your questions.

Existing clients can also use our modern client portals to easily manage their accounts and services, and access up-to-date knowledge bases and service documentation.

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