Operator Connect for Microsoft Teams

Make and receive calls to landlines and mobiles from Microsoft Teams.

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Fusion Connect: The Guaranteed Choice for Microsoft Operator Connect

Operator Connect is the next generation of Direct Routing, adding full PSTN connectivity to Microsoft Teams and allowing you to simply and quickly turn Teams into a business phone system. Call anyone, anywhere, even if they don’t use Teams. This service in combination with Fusion Connect’s service guarantees and award-winning customer service, puts you in a position to accelerate your business.

With Operator Connect from Fusion Connect, you gain the following business advantages:

  • Simplified Administration: Purchase and assign numbers for your entire team directly from Microsoft Teams admin center to streamline your business operations and put you in full control.
  • Improved Security: Operator Connect is fully integrated into the Microsoft 365 platform and takes advantage of the security features of that platform, plus the comprehensive end-to-end security services from Fusion Connect.
  • Mobile Calling: Make calls to mobiles and landlines directly through Microsoft Teams with dedicated phone numbers and tiered calling plans, all available on PCs, mobile devices, and traditional (Teams enabled) desk phones.
  • Cost Management: Reduce your overall infrastructure costs with a cloud service that eliminates costly to manage and maintain onsite PBX systems.
  • Priority Support: Fusion Connect can open and manage tier 2 tickets with Microsoft on the client's behalf, resulting in a quicker path to resolution, and less business impact should an issue occur.
  • Global Coverage: Expand your ability to make calls internationally, and deploy phone numbers internationally, unifying your team on a single platform.


Why Choose Microsoft Teams

Microsoft Teams Calling


Reliable, accessible, low-maintenance calling for your entire organization without new hardware requirements. There’s a reason 80 million users make phone calls with Microsoft® Teams every month.

Microsoft Teams

Proven Solutions

Microsoft Teams is a leading application for messaging, video meetings, file sharing and productivity, but it can handle all your calling needs, too, whether your contacts use Teams or not. The best way to achieve this is through Operator Connect, the latest offering from Microsoft and Fusion Connect.

Additional Services Complimenting Operator Connect

The #1 UCaaS and Operator Connect Service

Fusion Connect is a next generation Managed Service Provider enabling mid-market and enterprise clients to globally connect people, data, and devices. We deliver a full spectrum of communications, collaboration, networking, and security solutions.

Our dedication to offering clients the best and latest technology, customized to their needs, naturally blends into our ability to deliver a UCaaS and Operator Connect offering that’s comprehensive, customizable, and incorporates the latest technology.

Because we work across hundreds of organizations, we know what works and what doesn’t, how to work around common challenges, and how to deliver implementation and training to maximize your return on investment.

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