Fusion Connect: The Guaranteed Choice for Microsoft Operator Connect
Operator Connect is the next generation of Direct Routing, adding full PSTN connectivity to Microsoft Teams and allowing you to simply and quickly turn Teams into a business phone system. Call anyone, anywhere, even if they don’t use Teams. This service in combination with Fusion Connect’s service guarantees and award-winning customer service, puts you in a position to accelerate your business.
With Operator Connect from Fusion Connect, you gain the following business advantages:
- Simplified Administration: Purchase and assign numbers for your entire team directly from Microsoft Teams admin center to streamline your business operations and put you in full control.
- Improved Security: Operator Connect is fully integrated into the Microsoft 365 platform and takes advantage of the security features of that platform, plus the comprehensive end-to-end security services from Fusion Connect.
- Mobile Calling: Make calls to mobiles and landlines directly through Microsoft Teams with dedicated phone numbers and tiered calling plans, all available on PCs, mobile devices, and traditional (Teams enabled) desk phones.
- Cost Management: Reduce your overall infrastructure costs with a cloud service that eliminates costly to manage and maintain onsite PBX systems.
- Priority Support: Fusion Connect can open and manage tier 2 tickets with Microsoft on the client's behalf, resulting in a quicker path to resolution, and less business impact should an issue occur.
- Global Coverage: Expand your ability to make calls internationally, and deploy phone numbers internationally, unifying your team on a single platform.