Fusion Connect Press Releases

Fusion Connect’s Frictionless Customer Service Experience Earns Stevie® Award
Fusion Connect named winner of a 2022 Bronze Stevie® Award in the Customer Service Team of the Year category in the 20th Annual American Business Awards®.

‘That Meeting Probably Should Have Been An Email,’ Fusion Connect Study Finds
Fusion Connect released survey results amoung 800 participants about their experiences working remotely.

Fusion Connect Names Diane Frazzetta Head of Channel and Alliances
Fusion Connect announces Diane Frazzetta as its new head of channel and alliances.

Fusion Connect Raises $55M in New Investment Round to Accelerate Growth
Fusion Connect successfully completes capital raise of $55 million, reducing debt by over 80%, and fully funding its long-term growth strategy.

Fusion Connect Enhances UCaaS Offering with Microsoft Teams to Empower Hybrid Workforce
Fusion Connect announced the enhancement of FusionWorks Pro, its Unified Communications as a Service (UCaaS) offering, with Microsoft Teams to support a more productive, agile, and efficient workforce.

Fusion Connect Launches Industry's Best and Most Comprehensive Service Guarantee
Fusion Connect announced the industry's most comprehensive service guarantee for voice & data services, including Unified Communications (UCaaS) & SD-WAN.

Fusion Connect Enhances CCaaS Offering to Help Businesses Deliver a Superior Customer Experience
Fusion Connect's Unified Communications combines with Contact Center as a Service to provide flexibility, functionality, and security for customers' contact center environment.

Fusion Connect Makes 988 Emergency Lifeline's Critical Mental Health Support Services Available to Customers
The Federal Communication Commission (FCC) will implement 3-digit dialing (988) for the National Suicide Prevention Lifeline/Mental Health Crisis Hotline on July 16, 2022.

Fusion Connect Expands Channel Team to Accelerate its Channel Program
Fusion Connect grows and transforms with strategic appointments to the partner channel teams.

Fusion Connect Adds Advanced Security and Remote Workforce Capabilities that Optimize the Performance of Mission-Critical Business Applications
Fusion Connect announces additions to its portfolio of services that address the challenges associated with a distributed workforce.