Customer Support

Welcome to the Fusion Business Customer Support section. To review and download support documents and information by product, please click on a link below.

Fusion360
Support and resource materials for Fusion360 (previously Cloud Voice)

FusionWorks
Support and resource materials for FusionWorks (previously Cloud UC)

FusionSIP
Support and resource materials for FusionSIP (previously SIP Trunking)

Internet Access
Support and resource materials for Broadband services

Private Networks
Support and resource materials for MPLS, VPN, Private Lines, and Firewall services

Contact Us

Can’t find what you’re looking for? Contact us, we can help!

Customer Support Email: customersupport@fusionconnect.com
Customer Support: 888.301.1721 (Press 1)

Technical Support Email: technicalsupport@fusionconnect.com
Technical Support: 888.301.1721 (Press 2)

Former PingTone customers: click here to access your portals and training documents.