Empower your employees to call, meet, message, and move your business forward, with cloud-based Unified Communications. Feature-rich, easy to manage, scalable, secure, and future-proof. With Fusion Connect you’ll get the UCaaS platform that best meets your unique needs, and a technology partner you can trust.
As a best-of-breed provider, we offer UCaaS on both Microsoft Teams and Cisco Webex, the world’s leading collaboration platforms. Our experts will help you determine which features and app best fit your business needs.
We want you to be successful. Free, live, online training is available for all your employees to learn the platform. Including training for admins to use self-manage service changes and billing. Our support reps are available 24/7 to keep your business up 24/7, too.
We offer the most comprehensive service guarantees in the industry for UCaaS. Installation Dates, Rate Locks, 100% Uptime, Free Upgrades, and Customer Satisfaction are all part of our goal to give you a world-class customer experience.
From any device, anywhere, employees can hold secure virtual meetings, screen and file share, whiteboard or annotate, record and transcribe, instant message, and make calls from a single phone number.
One of the fastest-growing communication platforms in the world just got better with Fusion Connect hosted voice service built in. Communicate seamless with all the features of Hosted PBX and the collaboration power of MS Teams.
Powered by the newest Cisco Webex technology, this UC solution combines the cost savings of hosted voice service with strong security and collaboration features that fit diverse business environments.
Plus, Get Three Months Free
| UCaaS Features | ||
|---|---|---|
| Call | ||
| Calling service for internal and external calls | ||
| 50+ VoIP Calling Features (i.e. auto attendant, voicemail, call transfer) | ||
| Easy voice management | ||
| Nationwide Calling Plans | ||
| International Calling Plans | ||
| Alternate Numbers, Auto Call Back, Instant Growth Reserve Numbers | ||
| Chat | ||
| 1:1 and multi-party, with history | ||
| Emojis, @name, file sharing | ||
| One-click to call or conference | ||
| Search within Chats | ||
| SMS Texting | ||
| Meet | ||
| Voice and Video Conferencing | ||
| Scheduled or Instant meetings | ||
| Personal Meeting Rooms | ||
| Call-In Audio Number | ||
| Browser Guest Experience | ||
| Full Screen / Gallery Views / Spotlight | ||
| Auto-Record & Transcribe Meeting | ||
| Desktop & App Screen Share | ||
| Presenter/Password Protection Controls | ||
| Media Quality Indicator | ||
| Remote Desktop Control* | ||
| Transfer Meetings between Devices | ||
| Breakout Rooms* | ||
| Join from Video System (CMR) | ||
| Collaborate | ||
| Whiteboarding and Annotation | ||
| Rich Presence | ||
| Document collaboration (find, share, edit files in real time on familiar apps) | ||
| Built-in cloud storage | ||
| Integrate | ||
| Integration with Microsoft O365 | ||
| Integration with third-party tools | ||
| How You Want | ||
| Works on Windows, Mac, iOS, Android | ||
| Securely | ||
| End-to-end encryption of messages, room names, files, and media | ||
*Availability and pricing may vary by package. Ask us for details.
Never miss a call with customers, partners, or peers. Hosted Voice calling means your employees can make or take calls using one business phone number, on any device, and use popular features like Find Me / Follow Me and Voicemail Transcribed as Email. Administrators manage voice services and users through an online portal.
See when contacts are available or busy; and use one-click to chat or start an audio or video call. Schedule web conferences with up to 1,000 attendees. Guests can use their favorite browser to attend. Calls are crystal-clear and video quality is HD. Record and auto-transcribe meetings.
Easily contact internal or external people using Chat functionality. Customize messages with text formatting, emojis, and gifs. Add attachments and screen shares. Edit messages and get someone’s attention with @mention their name. Sort, filter, or search among messages.
In real-time, securely collaborate through screen share, file share, and white-boarding. Keep activity and conversation on a single topic in one shared location. Ongoing conversations can be archived. Meetings can be recorded and transcribed.
Security is built-in, with end-to-end encryption of messages, room names, and files. Content is encrypted by a user’s device before sending and decrypted by recipients. Media encryption protects audio, video, and screen share during a call.
Our UC offerings integrate with popular services that include Salesforce, Jira, Microsoft 365, and Google Suite. Works on Windows, Mac, iOS, and Android devices.
Become familiar with some advanced video features of UCaaS with Webex, and learn how they stand out against the competition.
Read the Blog Post