Unified Communications as a Service

Communication & Collaboration in One Platform

Bring Your Workforce Together, Remotely

Empower your employees to call, meet, message, and move your business forward, with cloud-based Unified Communications. Feature-rich, easy to manage, scalable, secure, and future-proof. With Fusion Connect you’ll get the UCaaS platform that best meets your unique needs, and a technology partner you can trust.

MS Teams vs Cisco Webex

Choice

As a best-of-breed provider, we offer UCaaS on both Microsoft Teams and Cisco Webex, the world’s leading collaboration platforms. Our experts will help you determine which features and app best fit your business needs.

MS Teams Cisco Webex Training & Support

Training & Support

We want you to be successful. Free, live, online training is available for all your employees to learn the platform. Including training for admins to use self-manage service changes and billing. Our support reps are available 24/7 to keep your business up 24/7, too.

Guarantees

Guarantees

We offer the most comprehensive service guarantees in the industry for UCaaS. Installation Dates, Rate Locks, 100% Uptime, Free Upgrades, and Customer Satisfaction are all part of our goal to give you a world-class customer experience.

With Fusion Connect Unified Communications, You Get:

  • The leading calling platform with 99.999% availability
  • Hosted Voice service includes more than 50 calling features
  • Free, live, online training for voice and UC services
  • Dedicated Account Management for life and free, customized training
  • A self-service portal for service changes and billing
  • A comprehensive service portfolio of advanced connectivity, communications, and network security solutions
  • Flexibility and cost-effective options, because one-size doesn’t fit all

Top UCaaS Apps

From any device, anywhere, employees can hold secure virtual meetings, screen and file share, whiteboard or annotate, record and transcribe, instant message, and make calls from a single phone number.

Starting at
$14.95/mo per user*

msteams-logo

One of the fastest-growing communication platforms in the world just got better with Fusion Connect hosted voice service built in. Communicate seamless with all the features of Hosted PBX and the collaboration power of MS Teams.

Starting at
$16.95/mo per user*

webex-logo

Powered by the newest Cisco Webex technology, this UC solution combines the cost savings of hosted voice service with strong security and collaboration features that fit diverse business environments.

Plus, Get Three Months Free

  UCaaS Features
Call
Calling service for internal and external calls
50+ VoIP Calling Features (i.e. auto attendant, voicemail, call transfer)
Easy voice management
Nationwide Calling Plans
International Calling Plans
Alternate Numbers, Auto Call Back, Instant Growth Reserve Numbers
Chat
1:1 and multi-party, with history
Emojis, @name, file sharing
One-click to call or conference
Search within Chats
SMS Texting
Meet
Voice and Video Conferencing
Scheduled or Instant meetings
Personal Meeting Rooms
Call-In Audio Number
Browser Guest Experience
Full Screen / Gallery Views / Spotlight
Auto-Record & Transcribe Meeting
Desktop & App Screen Share
Presenter/Password Protection Controls
Media Quality Indicator
Remote Desktop Control*
Transfer Meetings between Devices
Breakout Rooms*
Join from Video System (CMR)
Collaborate
Whiteboarding and Annotation
Rich Presence
Document collaboration (find, share, edit files in real time on familiar apps)
Built-in cloud storage
Integrate
Integration with Microsoft O365
Integration with third-party tools
How You Want
Works on Windows, Mac, iOS, Android
Securely
End-to-end encryption of messages, room names, files, and media

*Availability and pricing may vary by package. Ask us for details.

Tools for a Hybrid Workforce

As employees return to the office, remain at home, or work from a mix of locations, UCaaS provides the essential tools for successful teamwork.

teams-webex-multiple-devices
woman-working-remotely-conferencing

Hosted Voice Service

Never miss a call with customers, partners, or peers. Hosted Voice calling means your employees can make or take calls using one business phone number, on any device, and use popular features like Find Me / Follow Me and Voicemail Transcribed as Email. Administrators manage voice services and users through an online portal.


video meeting conference

Web Conferencing

See when contacts are available or busy; and use one-click to chat or start an audio or video call. Schedule web conferences with up to 1,000 attendees. Guests can use their favorite browser to attend. Calls are crystal-clear and video quality is HD. Record and auto-transcribe meetings.


chat

Instant Messaging / Chat

Easily contact internal or external people using Chat functionality. Customize messages with text formatting, emojis, and gifs. Add attachments and screen shares. Edit messages and get someone’s attention with @mention their name. Sort, filter, or search among messages.


whiteboard-example

Sharing & Collaboration Tools

In real-time, securely collaborate through screen share, file share, and white-boarding. Keep activity and conversation on a single topic in one shared location. Ongoing conversations can be archived. Meetings can be recorded and transcribed.


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A Secure & Integrated Platform

Security is built-in, with end-to-end encryption of messages, room names, and files. Content is encrypted by a user’s device before sending and decrypted by recipients. Media encryption protects audio, video, and screen share during a call.

Our UC offerings integrate with popular services that include Salesforce, Jira, Microsoft 365, and Google Suite. Works on Windows, Mac, iOS, and Android devices.

online-video-chat

Dive Into Top Video Features

Become familiar with some advanced video features of UCaaS with Webex, and learn how they stand out against the competition.

Read the Blog Post

Already Using Webex or Teams?

Add Calling Services

Get affordable, basic calling services for MS Teams or Cisco Webex so employees can make and receive calls to people inside and outside your organization while using the company collaboration app of choice.

Unlimited calling starts at $8.95/user per month. Metered starts $2.95.

Choose Unlimited, Metered, or a Combination of plans to meet your needs.

Find Out More About Calling Services