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Endpoint Detection & Response Service

Providing full visibility protection across your endpoint ecosystem.

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Fusion Connect - The Managed Endpoint Detection & Response Service Provider 

The average enterprise manages 135,000 endpoint devices, but nearly half of them are invisible to the organization. That lack of visibility allows potential threats to strike. All while your security team lacks the time and resources to safeguard your data, compliance, and reputation.

Managed Endpoint Detection and Response (EDR) from Fusion Connect protects those thousands of endpoints. Protection against ransomware, fileless malware, and other threats while giving you complete visibility of your entire ecosystem of endpoints.

Fusion Connect has a world-class team of security experts that extend your internal team’s expertise and resources. By monitoring the EDR solution and mitigating any issues we enhance your company's security posture and incident response plan.

Security

“Utilizing Fusion Connect as our...MSP has enabled our IT department to focus on supporting and growing the business with innovative technology, instead of maintaining a substantial amount of commodity technology.”

– Peter Sebastionelli, Director of IT & InfoSec, SWIM USA

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“Our Fusion Connect SD-WAN network requires little attention. We’re extremely happy we made the move from MPLS.”

– Dennis Thompson, Director of IT Services, MCG Architechture

client satisfaction

“Since joining Fusion Connect, I’ve been incredibly impressed by the team’s laser focus on client satisfaction. Clients are clearly at the center of all we do, and there’s an undeniable commitment to ensuring they’re delighted with the services we provide!”

– Jennifer London, Industry Marketing Senior Manager, Fusion Connect

Industry-leading Security Technologies

Protection from next-generation threats. Without slowing your business down.

  • Threat & Vulnerability Management
    A risk-based approach to your vulnerability management program. Guard against memory exploits with automatic proactive responses.
  • Attack Surface Reduction
    Eliminate risks by reducing the surface area of attack. Performance monitoring allows us to investigate and remediate any issues quickly at scale.
  • Next-Gen Protection
    We use AI to identify, block, and tackle sophisticated threats and malware.
  • Endpoint Protection & Response
    Detect and investigate advanced, persistent attacks. Automated blocking controls when and where scripts run in your environments.
  • Auto Investigation & Remediation
    Automatically investigates alerts and remediates complex threats in minutes.
  • Centralized Config & Admin
    We help you quickly discover and take control of all devices and applications in your environment with an in-depth view into performance. Visibility elevates security teams and streamlines the workflow. 

Your Managed Service Provider

Fusion Connect is a comprehensive Managed Service Provider dedicated to mid-market and enterprise customers. We deliver world-class expertise and the best technology across communications, connectivity, security, and more. 

Our broad range of managed services includes:

  • Communications: Including Calling Services with Microsoft Teams or Cisco Webex
  • Connectivity: Fully redundant Internet with speeds up to 100x100 Gbps
  • Security: Such as Endpoint Management & Edge Security

Services are backed by industry leading guarantees and award-winning customer service.

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What is an MSP?

A Managed Service Provider is a company that manages various IT and security services on behalf of a business, delivering expertise and saving time and money.  

MSPs act as a force multiplier for in-house teams. Powered by fully customized technology and proven processes, MSPs inject the resources, time, and expertise aligned with business goals to ensure the business runs smoothly and efficiently. 

What is an MSP?

Your Managed Communications Service Provider

Fusion Connect’s MCSP service addresses your business communications needs with improved productivity, mobility, simplified management, and lower costs. 

Small to medium-sized businesses - and global enterprises alike - are faced with the challenges of quickly adapting their communications response. Particularly in the growing shift to cloud communications.

We offer an industry-best range of services including:

All backed by our satisfaction guarantees and sector-leading customer service.

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What is a Managed Communications Service Provider? 

Managed Communications Service Providers (MCSPs) simplify the operation and management of business communications.

From telephony to collaborative tools to customer support: move your entire communications stack to one vendor. This reduces your internal investment in the hardware, software, and technology expertise required to keep your communications and collaborative tools up and running.

Your Managed Connectivity Provider

As a Managed Connectivity Provider (MCP), Fusion Connect enables your workforce to thrive via connection services that are fast, secure, and reliable, regardless of location.

Fusion Connect guarantees reliability, resilience, and performance. Managing and monitoring the entire connectivity infrastructure.

Our MCP team ensures service availability and bandwidth meet the demands of the workload at each site. We keep wired and wireless access available and maintain overall security.  

See Managed Connectivity Services 

What is Managed Connectivity?

An MCP provides technologies and techniques to deliver managed networks, business internet, and SD-WAN to interconnect applications, services, and locations for maximize performance.

MCPs understand that secure, resilient, and efficient connectivity is the foundation for enabling every cloud and off-premises capability you might be considering.

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Your Managed Security Service Provider 

Fusion Connect’s Managed Security Service Provider (MSSP) offering consolidates your security tools, technology, and partners, overseen by a single, expert team.  

Get a full spectrum of networking and security solutions from one provider, including:

These services are designed to provide greater visibility and control to all senior security professionals.

See Security Services

What is a MSSP?

A Managed Security Service Provider (MSSP) improves a business’s security posture by delivering defensive technology, operations, and management.

Covering people, process, and technology, MSSPs can deliver enterprise businesses a fully loaded security team in less than a quarter of the time it would take to build it themselves. 

What is an MSSP?

A Fully Managed Endpoint Detection & Response Service

The Technology

Fusion Connect’s Managed EDR solution excels at both visibility and threat detection. 

Visibility includes a rich set of data around processes, network connections, file modifications, registry changes, and more. It chronicles historical data, allowing us to query the data to quickly identify which endpoints need patching, or how many users are actively using a particular application.  

Our Threat Detection abilities are broad including detection of malware, ransomware, trojans, and exploit kits. We keep an eye on file-based attacks, insider threats, suspicious user activity, and suspect application behavior, as well as misuse of legitimate applications like PowerShell. That detection is driven by behavioral analysis, dynamic and static binary analysis, network and binary threat intelligence, and long-tail analytics and anomaly detection.  

Our technologies allow us to quickly identify all devices across your cloud, on-site, and remote environments, know which software is running on which devices and how it’s being used, automate reports, and quickly remediate any user performance issues.  

With the Fusion Connect team managing your EDR, you not only gain visibility and threat detection. You gain the team to monitor the solution, respond to any alerts, and quickly mitigate any threats. 

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Improve & Secure Your IT Infrastructure

Managed EDR from Fusion Connect improves your IT efficiency, closes gaps in your existing security solutions, and keeps your enterprise secure against threats.  

  • Simplify Asset Discovery & Management

    Know what’s connecting to your devices, how applications are used, and which devices need patching and other security fixes. 

  • Increase End-user Productivity

    Proactive troubleshooting eliminates issues before it's a problem. Quickly solve end-user problems, reduce tickets, and improve the mean time to repair.  

  • Make Better Decisions

    Make the best decisions about hardware and software changes by understanding what you have and what’s being used. While strengthening your security, managed EDR  gives you the data to chart IT and security needs.  
This diagram explains how edge security helps give you complete visibility and control of all devices across your distributed business landscape.

Industry-leading Security Services

Other Services Within an MSSP 

Fusion Connect delivers the most advanced technologies to close gaps in your security and defend you against the damage, disruption, and expense of cyberattacks.  

  • Advanced Edge Security (UTM)

    A multi-layered security service safeguarding your network and information assets using a Unified Threat Management (UTM) device or service on the network.

    Advanced Edge Security Page

  • Remote Access VPN & MFA 

    Remote Access VPNs establish an encrypted connection between remote employees and the data and applications in your data center. Confirms identities through multi-factor authentication.  

    Remote Access VPN Page  

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Your business acceleration begins!

Look out for the call or email from a Fusion Connect Business Development Representative.

They will answer all questions and guide you to the most relevant expert based on your business needs.

Our customers and prospects are always our  number one priority. We are proud to be an industry leading Managed Service Provider who supports businesses like you.

Thank you for your time and have a great day!

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