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Microsoft Consulting Services

Assessment, Design, and Implementation of Microsoft Services

Microsoft Assessment & Design Consulting

Optimize your Microsoft 365 investment

Take advantage of Fusion Connect’s team of certified Microsoft experts. We can guide you through a consultative process to determine your best service and solution

Microsoft Licensing and Tenant Assessment

License and tenant reviews empower organizations to optimize their licensing approach by delivering only the set of services each user and resource requires, rather than delivering the same set of services to all users.

Our licensing experts simplify the review process with guided templates and assessment checklists designed to deliver quick time to savings.

Fusion Connect’s Microsoft Teams Implementation Service

Our services cover a broad range of customer needs. Whether your migration to Teams Calling is straightforward or complex, we have the know-how to ensure a seamless and rapid migration to Teams Calling Services.

Quick Start Configuration (User First)
Teams Phone System configuration allows calls via Operator Connect. Your user can make and receive calls via their assigned DID/DDI. Configure SBCs in the Microsoft 365 tenant, and the creation of site and dial plans.

Services include:

  • Teams client deployment
  • Phone system license assignment
  • Configuration of online voice routing policies, online PSTN usage, and voice routes
  • User acceptance testing

Advanced Configuration (Evolution)
Enablement of complex voice functionality for your Teams and phone system, such as auto attendant and call queues. Evolution provides call routing for specific IVR services and use cases.

This configuration is intended for customers looking at Operator Connect for their voice enablement service. It targets the advanced call routing functionality of phone system (excluding third-party solutions).

Speak with a Technology Expert

Together, let's optimize your Microsoft licensing agreement.

Microsoft Tenant Migration Services

Several scenarios lead you to migrate an existing Microsoft 365 tenant to a new tenant. Often the need is due to Mergers and Acquisitions (M&A), divestitures, new business alliances, and Joint Ventures (JVs).

With Fusion Connect’s tenant migration service, you will receive seamless transformation of your Microsoft 365 tenant. Tailored to your unique business requirements.

Managed Services for Microsoft Teams

Get Microsoft Teams expertise + award-winning 24x7x365 customer support.

Our Managed Services offerings for Microsoft Teams and the full Microsoft 365 suite are designed to help you achieve maximum business value from your existing investment.

We provide day-to-day support for your entire environment, with our service desk becoming the primary point of contact for any support or administration related issues.

Customers Choose Fusion Connect for Microsoft Consulting Services

30,000+ global Microsoft CSPs.

But, only one has a rich history in communications and connectivity.

As the global experts in connecting hybrid workforces, we understand not only why Microsoft Teams is so important right now, but also how far it will go in the years to come. We see future offices without additional hardware or complex legacy telecoms systems.

Microsoft Teams is the only application to keep your employees, suppliers, and customers connected. It will remain the first choice for true collaboration.

Fusion Connect is a leader providing Microsoft 365, communications, and connectivity.

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