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Fusion Connect Glossary

C

  • CCaaS (Contact Center as a Service)
    CCaaS (Contact Center as a Service) is a cloud-delivered software solution that provides businesses with the technology needed to run a customer contact center.
  • Coaxial Cable (COAX)
    Coaxial Cable (COAX) is a type of copper-based electrical cable designed for the reliable transmission of radio frequency (RF) signals.