Note: These archived support documents are for legacy MegaPath Hosted Voice and MegaPath One services purchased before June 14, 2019.

How do I block external user calls into the UC client?

The blocking feature within the Unified Communications client only blocks internal/enterprise users from the UC Client.

To block external numbers from the PSTN, use the block feature available for each user in the Voice Administration Portal.

  • Administrators access Voice Administration from the Customer Portal. Go to the user's profile.
  • End users access Voice Administration from the Voice Manager. Go to Settings > Advanced Configuration.