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Legal Documents
Access legal information including terms and conditions, service level agreements, and regulatory and tariff documents.
Policies and Guidelines
- Fusion Connect’s Privacy Policy
- Subpoena Compliance Guidelines
- Fusion Connect, Inc. Email Disclaimer
Effective July 6, 2018 - Fusion Connect Open Internet Policy
Effective July 26, 2016 - Fusion Connect Accessibility Statement
Effective July 2020 - Important 911 and E911 Disclosure and Notice - United States
Service Addendums
Fusion Connect Managed Services
- Managed Security Services Addendum
- Endpoint Management and Security Services Addendum
- Managed Switch Services Addendum
- Managed WiFi Services Addendum
- Fixed Wireless Access Service Addendum
- MPLS Service Addendum
- Proactive Monitoring Services Addendum
- SD-WAN Services Addendum
- Microsoft Cloud Services Addendum
Legacy Fusion LLC
(Formerly known as Network Billing Systems, LLC)
The following documents are for Legacy Fusion LLC customers who signed the legacy company agreement:
- Fusion Supplemental End User License Agreement
Effective July 26, 2016 - Fusion SD-WAN Service End User Subscription Agreement
Effective June 1, 2017
Legacy Fusion Connect, Inc.
The following documents are for Legacy Fusion Connect, Inc. Customers who signed certain legacy Fusion Service Orders and who are not governed by a Fusion Master Service Agreement:
Legacy MegaPath
The following documents are for Legacy MegaPath customers who signed the legacy MegaPath MSA:
View Legacy MegaPath Legal Documents
Legacy Birch Communications
The following documents are for Legacy Birch customers who signed the legacy company agreement:
- Birch Services MSA/Terms of Service
- Voice Essentials Service Guide
- POTS Service Guide
- Broadband Service Guide
- Inside Wire Protection Service Guide
- SD-WAN Service Guide
- Birchlink Data and Integrated Voice Service Description
- Birch TotalCloud TCPBX Service Description
- SIP Connect Service Description
- BirchMobile Service Description
Legacy Apptix
The following documents are for Legacy Apptix customers who signed the legacy company agreement:
Apptix Legal Terms & Conditions
- Apptix Website Terms and Conditions of Use
- Apptix Acceptable Use Policy
- Apptix Service Level Agreement
- Apptix End User Agreement
- Apptix Voice CPNI Privacy Policy
- Microsoft Cloud Agreement for Office 365 Services provided by Apptix
- Apptix Partner Reseller Agreement
Apptix Voice Legal Terms & Conditions
- Apptix Voice Terms & Conditions
- Apptix Toll Free Service Addendum
- Apptix Taxes, Fees, and Surcharges
- Apptix SIP Trunking Service Agreement
- Apptix E911 Service Addendum
Apptix Third Party License Agreements
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