Healthcare Provider Replaces Legacy Infrastructure at National Scale
Posted on April 13, 2026 by Fusion Connect
Challenge
A large healthcare provider struggled to coordinate across hundreds of facilities due to aging infrastructure and inconsistent support.

Solution
Fusion Connect replaced legacy phone lines with modern plain ol' telephone service (POTS) replacement technology, upgraded broadband, and unified communications under Unified Communications as a Service (UCaaS).
- Modernized connectivity across locations
- Simplified communication architecture
Results
Clinicians and administrators share information more efficiently across facilities.
- Improved cross-site coordination
- Reduced reliance on outdated infrastructure
- More consistent communication across the network
Fusion Connect’s transparency and accuracy in invoicing is refreshing. It saves time and money, and it helps several people in our company focus on other important priorities.
