Posted on February 23, 2026 by Fusion Connect
Challenge
A national law firm needed communications that matched its standards for speed, clarity, and compliance. Aging phone systems caused dropped calls and inefficiencies across offices and time zones.
Solution
Fusion Connect implemented Microsoft Teams Calling to consolidate voice, video, and chat into one secure platform.
- Centralized communications across all offices
- Secure collaboration designed for compliance-heavy environments
Results
Legal teams now communicate more fluidly across locations and practice areas.
- Fewer disruptions during client and internal discussions
- Improved collaboration between offices
- A communications environment aligned with the firm’s professional expectations
Unified Communications saves us $1,000 a month. I also appreciate Fusion Connect's responsive customer support team. They make it clear that they really want our business. It's a refreshing way for a company to deal with customers.
Microsoft Teams Calling Services
Make calls to mobile devices and landlines through Microsoft Teams with Operator Connect.
