Busy signals and rejected calls are a bad look—especially when call volume spikes during seasonal rushes, campaigns, or unexpected surges. If your SIP trunks are sized for “normal,” peak demand can push you over the edge.
Fusion Connect SIP Trunk Call Path Bursting helps you stay ahead of those spikes by letting you purchase a committed number of call paths for everyday operations, then dynamically “burst” up to 2x that capacity when you need it. For example, a 10-call-path commitment can burst up to 20 simultaneous calls, helping ensure calls aren’t rejected when demand climbs.
When bursting occurs, usage beyond your committed call paths is billed at the standard rate plus a 20% premium. And to keep things optimized, Fusion Connect proactively engages: once usage exceeds the committed level, your CXM is notified and Customer Service reaches out to help right-size capacity and manage costs.
Want to see how Call Path Bursting could work for your environment?
Reach out to Fusion Connect to review your current call path sizing and get a quote.
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