Fusion's VP of Contact Center Solutions Shares Fusion's Vision on Customer Support in a Connected World
NEW YORK, NY -- (Marketwired) -- 08/12/16 -- Fusion (NASDAQ: FSNN) , a leading provider of cloud services, announced that Charles Cuggino, Fusion's Vice President of Contact Center Solutions, will be a keynote panelist at Channel Partners Evolution, a premier networking and education event focused on distribution partners in the cloud services and communications industry. The show, which will be held at the Gaylord National Convention Center in Washington, D.C., August 14-17, 2016, showcases emerging technologies, explores innovative business strategies and provides thought leadership through insightful educational sessions and panels.
The keynote panel, "Customer Support in a Connected World", will begin at 1:15 PM Monday, August 15 at the Ballroom Level, Maryland A.
The panel, comprising top technology specialists, has been gathered to offer solutions to the business critical communications concerns that keep executives up at night. Fusion will focus on how the company's single source enterprise cloud contact center solution integrates leading edge contact center features with voice, UC, collaboration, mobility and cloud connectivity.
"Fusion's powerful, next generation contact center solution resides securely in Fusion's advanced cloud services platform. This allows us to offer a unique and fully integrated offering that provides a 360 degree view of everything the enterprise needs to deliver world-class service to its customers," said Mr. Cuggino. "Businesses of all sizes and requirements can focus on increasing productivity and improving their customers' experience instead of having to manage multiple vendors delivering individual products," Mr. Cuggino continued.