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What's New at Fusion Connect

Stay up-to-date with our latest products, feature updates, and more...

What's New at Fusion Connect
Fusion Connect Expands CCaaS Portfolio with Two New Solutions

June 16, 2025

Fusion Connect Expands CCaaS Portfolio with Two New Solutions 

Fusion Connect has expanded its Contact Center as a Service (CCaaS) offerings with two new solutions designed to serve organizations of all sizes. These cloud-based contact center solutions are now available to small and large businesses.

Introducing the Meraki 5G Gateway: High-Speed Wireless Broadband

May 23, 2025

Introducing the Meraki 5G Gateway: High-Speed Wireless Broadband 

Fusion Connect is excited to introduce the Meraki 5G Gateway, a powerful new option for fast, reliable wireless broadband internet access.

Teams Android Device Management Update: What Fusion Connect Customers Need to Know

May 19, 2025

Teams Android Device Management Update: What Fusion Connect Customers Need to Know 

Microsoft has announced that, starting May 15, 2025, they will update Android devices' firmware to use Intune AOSP device management. This will impact some Fusion Connect customers.

Poly Edge E Series: The Next Generation of Poly IP Desk Phones now available

April 28, 2025

Poly Edge E Series: The Next Generation of Poly IP Desk Phones now available 

Fusion Connect is excited to introduce the availability of the Poly Edge E Series to its portfolio of IP phones options.

10DLC Compliant SMS/MMS Texting for Business

October 28, 2024

10DLC Compliant SMS/MMS Texting for Business 

Fusion Connect is announcing a new 10DLC-compliant business texting (A2P) feature for Microsoft Teams and Cisco Webex.

Teams Operator Connect now available in Japan

September 27, 2024

Teams Operator Connect now available in Japan 

Announcing the expansion of Operator Connect services to Japan. With this addition, Fusion Connect coverage expands to 32 countries.