Fusion Connect Blog
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Microsoft Teams Updates February 2023
Microsoft Teams has become an essential tool for remote teams, enabling them to collaborate and...
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Microsoft Teams Updates January 2023
Microsoft Teams has come a long way since its launch in 2016. In the past year, Teams has become an...
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Evolve Your Work Environment
Technology continuously changes the way employees and customers interact. Adapting to a hybrid work...
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5 Reasons You Need Operator Connect and Calling Services for Microsoft Teams
Turn Microsoft Teams into a phone system with collaboration, continuity, and easy user management....
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Microsoft Teams Operator Connect
Today's global hybrid workforce prioritizes mobility and flexibility, often juggling multiple...
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What is Operator Connect for Microsoft Teams?
Microsoft Teams Calling Services lets you make and receive calls to landlines and mobile devices.
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3 Ways Modern Contact Centers Anticipate Customers' Needs
Giving someone what they want before they ask for it is crucial to quality customer service. That's...
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Market Guide for Endpoint Detection and Response Solutions
Endpoint Detection and Response (EDR) tools automatically detect and contain security incidents and...
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Modern Approaches to Delivering Anticipatory Customer Experiences
Customers today have sky-high expectations, so a reactive customer experience isn't enough....
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