POTS Replacement

POTS stands for “Plain Old Telephone Service.” You may also hear it referred to as a land-line, a copper line, or an analog line.

Modern communication systems like Voice over IP (VoIP) have largely replaced Plain Old Telephone Service (POTS). VoIP uses internet connectivity instead of traditional copper wires, offering enhanced functionality, cost savings, and flexibility. These systems integrate seamlessly with existing IT infrastructure, providing reliable communication for voice, data, and video over a single connection.

Specialized POTS replacement solutions have also emerged to address critical use cases where traditional landlines are still needed, such as fire panels, elevator phones, and security systems. These solutions often include devices with 4G LTE or other wireless network redundancy, built-in modems, and battery backups to maintain functionality during outages.

Learn more about POTS line replacement and the importance of modernizing your communication systems

POTS line replacement refers to transitioning from traditional analog telephone lines, commonly known as Plain Old Telephone Service (POTS), to modern digital communication solutions. This shift often involves replacing copper wire-based infrastructure with systems like Voice over IP (VoIP) or alternative technologies that support essential services such as fire alarms, burglar alarms, and call boxes. These replacements ensure continued functionality while addressing the declining availability and rising costs of traditional POTS service due to regulatory changes like the FCC's Order 19-72.

Replacement solutions typically include equipment such as Analog Telephone Adapters (ATAs) and routers that enable existing analog devices to connect to digital networks. Many providers also offer features like wireless network redundancy (using MFVN or 4G LTE), life safety compliance, and backup power to maintain operations during outages. Professional installation is often recommended to integrate these systems into existing telecom infrastructure efficiently.

Discover the importance of a well built communication infrastructure to prevent disruption in the workplace

Yes, POTS lines are being phased out. Major telecom providers like AT&T and Verizon have announced plans to retire the traditional copper-based Public Switched Telephone Network (PSTN) that supports POTS lines. This shift was accelerated by the FCC's Order 19-72, which deregulated analog telephone services, leading to rising costs and declining availability of POTS infrastructure.

The transition impacts analog lines used for critical applications such as life safety systems, notifications, and telecommunication needs. Modern alternatives, like Voice over IP (VoIP) and solutions integrating wireless networks such as WAN or LTE, are increasingly replacing POTS lines. These technologies maintain functionality while addressing challenges such as real-time communication and power outages.

See why your business should replace copper lines with modern voice solutions

POTS, or Plain Old Telephone Service, uses analog copper lines to transmit voice signals over the Public Switched Telephone Network (PSTN). It has been the standard for telephone communication since the late 1800s, relying on dedicated infrastructure for voice calls. POTS typically offers limited features and requires separate lines for each connection.

VoIP, or Voice over Internet Protocol, transmits voice signals over the internet rather than dedicated telephone lines. It allows for in-one communication, integrating voice, video, and data on a single network. VoIP supports advanced features like call routing, conferencing, and compatibility with modern telecommunication systems, making it a more versatile and cost-effective solution than traditional POTS.

Find out why you should consider swapping POTS for a modernized VoIP solution

We need to know the number of locations involved and the number of POTS lines at each location. If you can provide what you are spending at each location today it will help us calculate how much your business will save on costs. We can then help you choose the locations to migrate first.