Fusion Connect Press Releases

Fusion Connect Disrupts Communications Industry by Adding New Features to Its Microsoft Teams Calling Service, Expanding Availability in Dozens of Countries
Fusion Connect has implemented new features for its Microsoft Teams Calling Service that transforms Microsoft Teams into a complete business phone system.

Over 90% of Businesses Willing to Pay More for Better Customer Service, New Fusion Connect Study Reveals
Fusion Connect announced the results of its customer experience survey, which demonstrate the significant impact a single negative customer experience can have on businesses.

Fusion Connect Recognized as Elite 150 in CRN’s 2023 MSP 500 List
Fusion Connect has been named to CRN®’s Elite 150 in the 2023 Managed Service Provider (MSP) 500 list.

Fusion Connect Expands Its Collaboration Portfolio with the Launch of Operator Connect for Microsoft Teams
Fusion Connect, a Microsoft Cloud Solution Provider, offers Operator Connect for Microsoft Teams, allowing businesses to integrate calling capabilities.

Fusion Connect Named Preferred Supplier for Jiffy Lube Association of Franchisees Purchasing Co-op
The Jiffy Lube Association of Franchisees Purchasing Co-op will rely on Fusion Connect to deliver their technology stack to all JLAFPC store locations.

Fusion Connect’s Customer Support Team Wins Gold in 2022 Information Technology World Awards®
Fusion Connect named a gold winner in the Customer Service & Support Team Dept of the Year in the 17th Annual 2022 Information Technology World Awards®.

Fusion Connect and Intrado Reach Agreement to Transition Enterprise Clients to Fusion Connect’s Strategic Communication and Managed Network Services
Fusion Connect and Intrado Corporation announced they have signed an agreement to transition Intrado’s enterprise voice and network clients to strategic communication services offered by Fusion Connect.

Fusion Connect Introduces Extensive Security Portfolio to Help Enterprises Take Control of Their IT Environment
Fusion Connect launched a comprehensive security offering with a new endpoint management and security service that allows businesses to identify, control, and secure devices and applications at a time when security threats continue to disrupt companies globally.

Fusion Connect’s Frictionless Customer Service Experience Earns Stevie® Award
Fusion Connect named winner of a 2022 Bronze Stevie® Award in the Customer Service Team of the Year category in the 20th Annual American Business Awards®.

‘That Meeting Probably Should Have Been An Email,’ Fusion Connect Study Finds
Fusion Connect released survey results amoung 800 participants about their experiences working remotely.