A Range of Enterprise-class Services and Solutions From a Single Trusted Telecom Partner
Fusion Connect assigns dedicated staff and has rigorous processes for ports, migration, service changes, and service turn-up. Together, these result in consistent, predictable service delivery that avoids errors and surprises.
“From a customer service standpoint, I can’t stress enough how good of a job Fusion Connect has done compared to the service we received from previous providers,” says Burks.
Fusion Connect Service Delivery is exceptional. “With dedicated staff and a uniform process for each turn-up, our experience is consistently great. Whether it’s from a billing standpoint, bringing on a new site, advising and consulting with us on service options, or resolving a LEC issue, working with Fusion Connect has been a huge change for the better.”
As the company migrates to FusionWorks Pro Hosted Voice or adds other Fusion Connect services, implementation can occur on the company’s preferred schedule.