What is an MSSP?
Your Guide to an MSSP – Managed Security Service Provider
Posted on August 3, 2022 by Fusion Connect
Some companies have the time, budget, and resources to develop a world-class security program in house. But most don’t. MSSPs help close the gap for companies that need to advance their security technology, don’t have the in-house expertise to build a security stack, and lack the resources to manage their ongoing security program.
More organizations recognize the need to enhance their security, especially as they look to address concerns about the security risks of working from home, which can create data leakage, lack of visibility, and greater difficulty meeting regulatory compliance requirements.
Meanwhile, talent is in short supply. According to (ISC)2, the “global cybersecurity workforce needs to grow 65% to effectively defend organizations’ critical assets.” While the number of jobs needed to close that gap did fall recently, there are still 2.72 million cybersecurity positions to be filled, leaving many organizations shorthanded as cyberattacks and data breaches continue to grow in number and severity.
MSSPs address these concerns and a range of needs through a variety of services. Some enterprises have the talent to manage security full time and simply need a partner to host the technology they use to prevent and detect attacks. Some businesses are highly regulated but too small to hire a full-time security team, and an MSSP allows them to meet compliance requirements faster and for a lower cost than hiring full-time employees.
Wherever you might be starting, MSSPs can meet you where you are, assess your security needs, and fill in the gaps in your technology and team.
Top Five MSSP Tools and Solutions for the US Market
Among the various services MSSPs bring to the market, several rise to the top as the most in demand from organizations of all sizes and in all industries. These are the tools that fill security gaps in their organization, increase visibility, and stop threats.
MSSP – Cyber Security Solution #5
UTM / Unified Threat Management
Unified Threat Management is a centralized approach to security management using a device known as a next-gen firewall, with multi-layered security services to safeguard your network. Those next-gen firewalls handle intrusion detection and prevention, content filtering, traffic shaping, port forwarding, traffic accounting, policy enforcement, network address translation (NAT), remote access VPNs, site-to-site VPNs, and more.
MSSP – Cyber Security Solution #4
SIEM / SOC
Security Incident Event Management (SIEM) and a security operations center (SOC) support security monitoring and response, including 24/7 network monitoring and 24/7 log monitoring. SIEM tools collect and analyze aggregated log data to detect any anomalies. The SOC includes the people, processes, and technology designed to deal with security events detected by the SIEM analysis.
MSSP – Cyber Security Solution #3
EDR / Endpoint Detection and Response
Endpoint detection and response (EDR) tools provide four primary capabilities, according to Garter; they must detect security incidents, contain the incident at the endpoint, investigate security incidents, and provide remediation guidance. Some EDRs use artificial intelligence (AI), which can block known and unknown malware from running on endpoints, maintain full control of when and where scripts run in your environment, block memory exploits, and automate a proactive response to threats.
MSSP – Cyber Security Solution #2
Remote Access VPN
Remote access VPNs surged in popularity during the pandemic, as companies sent their employees to work from home and needed a secure way to connect those remote employees to data and applications in the company data center. Remote access VPNs manage access to company resources and encrypt traffic so that your data is safe no matter where an end user is accessing it from, whether their homes or the Wi-Fi in a coffee shop or airplane.
MSSP – Cyber Security Solution #1
Fully Managed Security Services – End-to-end Cyber Security
All of the above tools are only effective at securing your organization if they are effectively managed. Organizations turn to fully managed security services to ensure an expert team is monitoring and responding to the alerts from various security tools. With a tight and expensive market for security talent, many organizations don’t have the time or budget to invest in building an in-house team. Fully managed security services allow them to offload both the technology and the monitoring of their systems to an expert team keeping watch 24/7.
What Does an MSSP Mean to You?
We asked 100 IT Professionals:
“What does an MSSP mean to you?”
Their answers shed some light on where the real value of an MSSP lies. While stronger security is certainly a critical outcome of any MSSP engagement, the survey revealed that there are other benefits that organizations prize just as much.
MSSP Meaning #1
End-to-end Protection – 25%
It might at first seem surprising that just 25% noted that end-to-end protection was what an MSSP meant to them, since that is one of the major benefits, but the other two choices speak to the broader outcomes of having an MSSP fill in the gaps in your security.
MSSP Meaning #2:
24/7 Monitoring & Reassurance – 72%
The top answer sheds light on one of an organizations’ biggest pain points and one of the reasons so many have turned to MSSPs. 72% of surveyed IT professionals chose this option. The always-there MSSP team certainly reassures plenty of organizations Having round-the-clock security is a must for all mid-market and enterprise businesses, especially across today’s hybrid technologies and workforces.
However, this high percentage also shows the need for greater security education in the market, 24/7 monitoring and response is only part of the picture required for total security and reassurance.
MSSP Meaning #3:
A Happy & Secure Workforce – 3%
With so many employees remote and with increasingly complex mixes of cloud and on-premises applications and data, organizations need to make sure their employees are secure.
But they also need to balance security with usability. The most secure systems can put up roadblocks and speed bumps not just for attackers, but for legitimate users as well. Balancing security with enabling employees to do their jobs efficiently is one of the biggest benefits MSSPs bring to organizations.
How will this percentage change when the market is more used to partnering with end-to-end MSSPs, seeing first-hand the impact Managed Security has on a workforce? Fusion Connect security experts believe that if this question is asked again in a number of years, this will be a much higher percentage.
What is an MSSP?
An MSSP improves security for businesses by delivering the technology, processes, operations, and management needed to close gaps in a security program, staff it with expert analysts and engineers, and keep a close watch for and mitigate any anomalies.
MSSPs deliver technology ranging from remote access VPNs to SIEM/SOC to EDR to UTM and more. Working as an extension of an organization’s in-house security and IT teams, MSSPs consolidate security tools and functions while relieving the business of recruiting hard-to-find security talent. By establishing processes, vetting technology, and managing it all, MSSPs free in-house teams to focus on more strategic priorities.
Acting as a force multiplier for in-house teams, MSSPs lower the cost and the effort of developing and running a security program on your own, as you tap into the experienced teams at an MSSP that have seen and done it all before.
As more companies continue to work in remote or hybrid environments, and as the threat landscape continues to expand, MSSPs offer the assurance that people, process, and technology are in place. That ensure you’re meeting every compliance requirement and that users are secure and able to do their jobs without disruption.
Whether you’re an enterprise or a mid-market organization, MSSPs expand your team, consolidate your partners, and secure your organization. For a fraction of the cost of doing it yourself.
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