Let’s Connect

    MCMC, LLC Case Study

    MCMC, LLC chose Fusion Connect’s Internet and Business Voice to keep employees connected across multiple locations.

    The Challenge

    • Internet and phone services were inconsistent across MCG’s five offices
    • Connect multiple offices across the country, plus teleworkers
    • Minimize administrative and system maintenance hassles
    • Work with reliable partners to help support their growing business and increasing technology needs

    The Solution

    • Fusion Connect’s wide range of voice and internet connectivity solutions for any situation
    • As they expire, MCMC, LLC is upgrading all of their PBXs to Fusion Connect Business Voice services
    • Fusion Connect’s comprehensive service portfolio and exceptional customer support have provided MCMC, LLC with the partnership they need to continue to grow

    The Results

    • Reliable and affordable internet connectivity
    • A 50% reduction in monthly costs thanks to a reduction in maintenance and long distance
    • “They really build a relationship, without pressure or false expectations, and work to help customers get to the next level.” Rich Pappa, CIO

    Affordable, Reliable Data

    Every time they need an Internet connection, MCMC can easily find the right bandwidth at the right price point with Fusion Connect’s full range of internet connectivity services and  solutions.

    MCMC has been particularly delighted with Fusion Connect’s affordable business internet connectivity services. For example, a significant technology upgrade from their 3 Mbps Bonded T1s.

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    More Savings with Hosted Voice (VoIP)

    As PBX contracts run out, MCMC is gradually moving all their offices to Fusion Connect Hosted Voice, thus eliminating the need for on-site maintenance and introducing more flexible features with easier web based management.

    With Fusion Connect Hosted Voice, MCMC has consistently saved 20-50% on start-up costs compared to competitor quotes. They’ve also cut month-to-month costs up to 50%, primarily because of savings on long distance.

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    Focus on Simplicity and Partnership

    Fusion Connect’s comprehensive service portfolio and exceptional customer support have given MCMC the peace of mind to choose a single provider for all of their voice and data purchases.

    “If you want to grow with a vendor, pick Fusion Connect,” says CIO Rich Pappa. “They really build a relationship, without pressure or false expectations, and work to help customers get to the next level.”

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    Great Support & Services

    “They helped us save money and have great support and services. Now that we have 450 employees and are pushing $70 million, I hope they will be with us the rest of the way.”

    —Rich Pappa, CIO

    Download the MCMC Case Study

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    Who is MCMC?

    MCMC, LLC provides customized managed care, medical bill review, and integrated service programs. In 2004, MCMC had about 100 employees and two locations in Boston, MA and Bethesda, MD. Now they have 450 employees and are committed to rolling out Fusion Connect at all of their 14 locations across the country as older voice and data contracts expire.

    Industry
    Healthcare

    Products & Services
    Hosted Voice (VoIP)
    Dedicated Internet Access

    See What Fusion Connect Can Do for Your Business

    What You Can Expect From Fusion Connect

    Our experts can deliver future-proof cloud solutions customized for your business needs — enabling you to focus on your business priorities.

    “If you want to grow with a vendor, pick Fusion Connect. They really build a relationship, without pressure or false expectations, and work to help customers get to the next level.”

    –Rich Pappa, CIO

     

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