All businesses need a phone system that improves and supports the way they communicate with customers, suppliers, and colleagues. Whether your goal is to connect a distributed workforce, build a first-class contact center, leverage existing technology for greater reach, or lower your monthly communications spend, Fusion Connect has the right business phone solution for you.
Whether you are improving on your existing infrastructure, replacing it with new technology, or something in between, our experts can help you determine the best fit for your goals. All our services are scalable as your business grows.
We offer the most comprehensive service guarantees in the industry for Hosted Communications services. Installation Dates, Rate Locks, 100% Uptime, Free Upgrades, and Customer Satisfaction are all part of our strategy to give you a world-class customer experience.
Managed services reduce the burden on your IT team and your budget. Free, live online training is available for end-users, and for administrators. Our support reps are available 24/7 to keep your business up 24/7 too.
Unified Communications
Secure collaboration tools for your dispersed workforce: voice and video calling, conferencing for 1,000 attendees, white-boarding, file transfer, screen share, and more features in one application to use on any device.
Contact Centers (CCaaS)
Improve your customer experience with actionable data, while reducing operational costs, with Contact Center as a Service.
Hosted Voice
Feature-rich VoIP telephony, affordable calling plans, and HD office phones that help your employees work smarter from anywhere.
SIP Trunks
Simplify IT management by combing voice and Internet over a single Internet connection using your existing phone system.
Microsoft 365
A productivity suite with synchronous and asynchronous collaboration. We are a CSP for Microsoft and can be your single source for all things MS.
Calling Services for Teams
Integrate calling service with Microsoft Teams, making it possible for users to call anyone – outside or inside their organization – while working within Teams.
Landlines (POTS) Replacement
We deliver a reliable, comprehensive choice of solutions to replace failing analog landline systems. Keep your existing phone numbers and equipment, while lowering overhead and remaining compliant.
VoIP Fax
Fusion Fax is the always-on VoIP fax service that enables faxing from anywhere using a simple, secure online portal. Add as many users as you want and get unlimited faxing for one low price.
Phones
Choose from a wide range of HD office desktop phones, including multi-line, video, touchscreen, cordless, and conference phones.
Find out how much a national beverage distributor saved annually after switching to Hosted Voice.
Read the Case Study