If you are a carrier needing assistance with services provided by the former Birch Communications, please use the information below for assistance with Customer Service Records (CSR), Local Service Requests (LSR), and Local Number Portability issues.
CSR, LSR, and Toll Free Requests
Use the options below to submit requests related to former Birch Communications Lines.
Use the options below for escalations related to CSR and LSR issues. The information provided via the form ensures we take care of your needs quickly and thoroughly.
Hours of Operation Hours of operation for submitted requests are Monday through Friday, 8 am - 5 pm EST, with the exception of the following observed holidays:
New Year’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day & the Day After
The Day Before Christmas & Christmas Day
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