Instructor-led Product Training

Customer Portal Training

As an Administrator, learn how to navigate through your Fusion Customer Portal. It’s a great tool to manage every day tasks such as review/pay Invoices, open/view Support Tickets, and Order additional services such as phones.

The Customer Portal also serves as a management console that allows you to reset passwords/PINs, as well as more complex modifications made to a location’s incoming call flow associated to Auto Attendants or Hunt Groups. Additional coverage includes Fax Messaging, Audio Conferencing, and Call Recording, if applicable.

This class is ideal for Administrators who wish to modify their services on-the-fly without requiring assistance from Fusion Support.

Topics Covered: Voice Services, Billing, Support Ticketing, New Orders, Advanced Configuration
Conditions: Administrators must have a registered Customer Portal profile.
Prerequisite: None

A representative will contact you within 24 hours to confirm scheduling.

Training sessions average 1 hour. However, we can accommodate special requests for shorter sessions or times.

Your Training Request Is Sent

A representative will contact you within 24 hours to confirm your requested scheduling.