Instructor-led Product Training

Customer Portal Training

As an Administrator, learn how to navigate through your Fusion Customer Portal. It’s a great tool to manage every day tasks such as review/pay Invoices, open/view Support Tickets, and Order additional services such as phones.

The Customer Portal also serves as a management console that allows you to reset passwords/PINs, as well as more complex modifications made to a location’s incoming call flow associated to Auto Attendants or Hunt Groups. Additional topics will be covered, if applicable.

This class is ideal for Administrators who wish to modify their services on-the-fly without requiring assistance from Fusion Support.

Topics Covered: Voice Services, Billing, Support Ticketing, New Orders, Advanced Configuration
Conditions: Administrators must have a registered Customer Portal profile.
Prerequisite: None

A representative will contact you within 24 hours to confirm scheduling.

Training sessions average 1 hour. However, we can accommodate special requests for shorter sessions or times.

Your Training Request Is Sent

A representative will contact you within 24 hours to confirm your requested scheduling.

Just need a quick overview of features? Join us every Tuesday at 4pm EST/1pm PT for a standing room overview session. Sign-up for Tuesday Session