Instructor-led Product Training
Advanced Phone User Training
Learn how to use the basic features of your Fusion phones. From simple operations such as Transferring and Conferencing, to more advanced operations such as Call Park/Retrieve and Call Forwarding. Users will learn how to access their voicemail to record a custom greeting and to check messages.Also covered are commonly used Star Codes, Speed Dial, Do Not Disturb, and how to record the Auto Attendant Greeting, if applicable.
Users will learn all about the Voice Manager. This online portal allows on-the-go users to manage inbound and outbound calls, Fusion Anywhere (formerly MegaPath anywhere), check voicemail, set up messaging, view call logs, and more.
Topics Covered: Phone Overview, Voicemail Setup, Auto Attendant Greeting, Voice Manager
Calling Plans: Employee, Receptionist, Agent, Supervisor
A representative will contact you within 24 hours to confirm scheduling.
Your Training Request Is Sent
A representative will contact you within 24 hours to confirm your requested scheduling.