Fusion Blog

Year: Category:

Flexible Work Arrangements: Innovative Scheduling Practices

August 17, 2020

Flexible Work Arrangements in the Modern Workplace

Flexible work arrangements are becoming more popular, even in industries where it was once thought unsustainable.

7 Business Continuity 101: What You Need to Know

August 3, 2020

Business Continuity 101: What You Need to Know

A business continuity plan may not protect against every threat, but having one in place gives your business a better shot at survival.

7 Tips for Working from Home

July 6, 2020

Work From Home: 7 Tips To Boost Productively

Today, working from home is the new normal. It has completely changed the way we live and work. We know what you're thinking, "How do I work from home without affecting my productivity AND sanity?" We've got you covered with these 7 tips.

Equipping a Remote Workforce

March 30, 2020

Priorities for Equipping a Remote Workforce

The COVID-19 pandemic has forced many companies to keep people at home for work. As your organization prepares for a remote workforce, now or in the future, consider these top priorities to achieve success.

6 Tips for Effectively Managing Remote Workers

March 23, 2020

6 Tips for Effectively Managing Remote Workers

Remote working is here, due to health and generational demands. What are some things managers can do to promote connection across their distributed workforce? 

Infographic: The Time is Now for Cloud Communications

March 9, 2020

Infographic: The Time is Now for Cloud Communications

Traditional landline phone service is in steep decline. Business VoIP phone use is skyrocketing. Take a look at our infographic for why businesses are choosing Hosted VoIP and how they are benefiting.

Why is My Internet so Slow?

March 2, 2020

Why Is My Internet So Slow? Causes & Solutions

"Why is my internet slow?" Don't get frustrated. Get answers! Join Fusion in investigating the most common causes and solutions for slow internet connections.

SD-WAN vs MPLS: A Comparison

January 20, 2020

SD-WAN vs MPLS: Considerations for the Agile Enterprise

In today’s blog we’ll examine the benefits of SD-WAN vs MPLS, so you can make an informed choice for your network.

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January 7, 2020

Fusion Successfully Emerges From Chapter 11

We're excited to share that we have officially emerged from the Chapter 11 process.

thank you

December 17, 2019

December Update

We’re excited to share that we’ve reached a major milestone in our restructuring process. We’re looking forward to completing the final stages of this process and emerging as a financially stronger company.

What is Technology as a Service?

December 16, 2019

Technology as a Service – The Three Pillars

When evaluating communications providers it is important to ask about the these three key solutions to determine if you are selecting the right partner.

Cloud Business Communications Help Reduce Office Space and Rental Costs

November 25, 2019

Cloud Business Communications Help Reduce Office Space and Rental Costs

Much has been written about the increased agility, customer service, and productivity benefits of using Cloud-based business communications services.

thank you

November 22, 2019

November Thank You and Update

As we approach Thanksgiving, we want to take time to express our deep gratitude to Fusion’s many friends – our valued customers, Channel Partners, vendors, and colleagues.

What is 4G?

September 30, 2019

What is 4G?

In this article we explore what 4G means, how fast it is, the technology behind it, and why it’s important.

What is 3G?

September 16, 2019

What is 3G?

In this article we explore what a 3G network is and what 3G means to both consumers and enterprises around the world.

Streamline Communication in Business

August 19, 2019

Streamline Communication in Business

Let’s explore what streamlining communication means in business, as well as five of the most effective strategies you can use.

The Benefits of SD-WAN

July 29, 2019

The Benefits of SD-WAN

With software and technological solutions making every part of running a business more convenient, you must have a network connection that allows for transfer of large amounts of data, and communicates between office branches. Learn about the benefits of SD-WAN.

What is a VPN?

May 6, 2019

What is a VPN?

By using a Virtual Private Network, your employees can connect to the web securely, and ensure that nobody can access their device.

DSL vs Cable Internet: A Guide to the Differences

April 15, 2019

DSL vs Cable Internet: A Guide to the Differences in Speed, Cost and More

DSL vs cable internet - both often referred to as 'high-speed internet' or broadband, they are very different. We compare and break down the differences.

Who Has the Fastest Internet in the World?

April 1, 2019

Who Has the Fastest Internet in the World?

What is the fastest internet speed in the world? Who has the fastest internet in the world? We look at internet speed by country to determine the answers.

What Is Fast Internet?

January 21, 2019

What is a Fast Internet Speed?

There are a lot of factors involved in making your business Internet robust. This guide by MegaPath details what it is, how fast it is, how much it costs, and more.

Just How Fast Is 300 Mbps Internet?

January 7, 2019

Just How Fast Is 300 Mbps Internet?

Looking for info on 300 Mbps internet service? This guide by Fusion Connect details what it is, how fast it is, how much it costs and more.

Understanding Broadband Internet

December 10, 2018

Understanding Broadband Internet for Businesses

Looking for info on broadband internet? This guide by Fusion details what it is, how it compares to DSL and cable internet, and more.

Mbps

November 12, 2018

Mbps: What It Means, How It's Defined, and How Many You Need

Looking for info on Mbps? This guide by Fusion details what it is, how it’s defined, and how many megabits per second you really need.

Too Many Devices on WiFi?

October 15, 2018

Too Many Devices on WiFi? How to Identify and Correct Limited WiFi Connections

Too many devices on WiFi? This guide by Fusion helps you understand what can slow down WiFi speed - from low bandwidth to network interference and more!

Fiber vs Cable

October 1, 2018

Fiber vs Cable Internet: A Guide to the Differences in Speed, Cost and More

Fiber vs Cable internet: which is better? This guide by Fusion helps you navigate the differences in cost, availability, speed, and more!

Mobile Speed Test

September 4, 2018

Speed Test Mobile Internet: Gauging the Performance of Your Connection

Need to speed test mobile internet? This guide by Fusion helps you understand what goes into gauging performance and how to do it.

Google VoIP - A Good Option for Business?

August 13, 2018

Google Voice for Business: A Guide to VoIP Options for Your Company

Looking into Google Voice for business needs? This guide helps you understand what it is, its advantages and disadvantages, and much more.

What Is Bandwidth?

August 6, 2018

What Is Bandwidth?

What is bandwidth? This guide by Fusion helps you understand what it is, how it works, how it differs versus “speed,” and much more.

PCI Compliance Support FAQ

July 16, 2018

PCI Compliance Support FAQ

Here are answers to the most commonly asked support questions about Fusion Connect PCI Compliance service.

PCI Compliance FAQ

July 16, 2018

PCI Compliance FAQ

Your most common questions about the Payment Card Industry Data Security Standard, answered.

What is VoIP?

July 9, 2018

What Is VoIP?

What is VoIP? This guide by Fusion helps you understand what it is, how it works, its advantages and disadvantages, and much more.

Three Trends Set To Define the SD-WAN Market In 2018

January 24, 2018

Three Trends Set To Define the SD-WAN Market In 2018

Software-defined WANs are transforming how businesses manage connectivity.

3 Disaster Recovery Trends Set to Shape 2018

January 24, 2018

3 Disaster Recovery Trends Set to Shape 2018

The IT disaster recovery sector tends to be highly reactive, rather than proactive, in nature.

Five 9s Availability: What Does It Mean for Your Cloud Services?

November 29, 2017

Five 9s Availability: What Does It Mean for Your Cloud Services?

As companies invest in the cloud, they must carefully assess what actually goes into creating a reliable ecosystem with a high availability rate to ensure their vendor can live up to its promises.

Cloud computing is transforming disaster recovery strategies.

November 13, 2017

DRaaS: What is DRaaS and What Differentiates Services?

With DRaaS solutions gaining popularity, organizations must ensure they clearly understand what to expect from the service model and what to look for in vendors.

Retailers â€

October 23, 2017

Retailers Use WiFi to Generate Revenue

Customers enter your store with cell phones in hand. Discover the customer data that retailers of any size can gather using Managed WiFi.

Is Your Phone and UC Provider Being Acquired? What You Should Know.

October 9, 2017

Is Your Phone and UC Provider Being Acquired? What You Should Know.

Mergers and acquisitions happen – it seems every other day – in the telecom industry. If your Unified Communications provider has been acquired, what will be the impact to your business?

What is a VPN?

August 1, 2017

Burst Capabilities Take Network Scalability to Another Level

The days of static, inflexible networks are gone. Instead, organizations increasingly rely upon on-demand network scalability to keep users connected in a cost-efficient way.

Fusion's MPLS and SD-WAN Come Together to Fuel Cloud Communications

July 6, 2017

Fusion's MPLS and SD-WAN Come Together to Fuel Cloud Communications

The rise of cloud communications creates the opportunity for MPLS solutions to become more valuable than ever.

SD-WAN Eliminates Challenges of Delivering High-Quality Voice and Unified Communications over the Internet

April 25, 2017

SD-WAN for Dummies

If you’re an IT leader of a distributed organization, you might have a need for SD-WAN for Dummies if you faced some of the following challenges when delivering enterprise class voice and unified communications (UC) services over your wide area network (WAN.)

4 Trends That Are Shaping Cloud Solutions for Business

April 25, 2017

4 Trends That Are Shaping Cloud Solutions for Business

By 2018, 60% of companies plan to run all of their IT systems in the cloud. This means more businesses will expect cloud partners to deliver complete cloud solutions.

SD-WAN Options

April 25, 2017

SD-WAN With Options: On-Net vs Over-the-Top

Most SD-WAN providers offer over-the-top SD-WAN solutions, but few offer on-net SD-WAN applications as well. Here are the benefits of each solution.

4 business use cases for Network-as-a-Service (NaaS)

March 15, 2017

4 Business Use Cases for Network-as-a-Service (NaaS)

If you are interested in the Network-as-a-Service solution, below are four business uses you can relay to the executive team.

Infographic: Broadband Roadmap

March 15, 2017

Infographic: Broadband Road Map

Selecting the right Internet service for your business starts with understanding how your employees will use your connection to accomplish your business goals. Our Infographic walks you through the choices.

Infographic: Think Beyond Broadband

March 14, 2017

Infographic: Think Beyond Broadband

Selecting a business Internet provider involves more than a quick comparison of broadband speed and pricing. To help you find a provider that will best serve your business needs, take a look at our Infographic.

Always-On Communication Services Essential for Business

March 13, 2017

Always-On Communication Services Essential "Basic Need" for Business

The need for Internet connectivity is indispensable for business. In fact, it could be argued that it’s a basic requirement that underpins successful global commerce and economic progress.

10 Reasons Companies are Moving Communications to the Cloud

February 1, 2017

10 Reasons Companies are Moving Communications to the Cloud

Cloud communications services are today’s mainstream alternative to on-premises phone systems. Here we look at 10 popular reasons why businesses are moving to the Cloud.

Two Secrets to Reliable Video Conferencing

January 23, 2017

Two Secrets to Reliable Video Conferencing

With video conferencing finally becoming a standard expectation in business, how can you ensure a great audio and video experience? 1: an intelligent device on site is essential. 2: A service provider that can support it all is key.

More applications are migrating to the cloud

November 28, 2016

What Are the Advantages of Using Dedicated Internet Access?

More than half of IT workloads will be hosted by 2018, making dedicated internet access more feasible for companies with cloud-dependent operations.

Is Your Contingency Plan Ready to Avoid Disruption?

November 21, 2016

Is Your Contingency Plan Ready to Avoid Disruption?

Process and service disruptions, whatever the cause, can have a devastating economic impact on businesses. Take Hurricane Sandy, for instance. In the fall of 2012, this catastrophic storm impacted more than 300,000 businesses in the United States alone, with total economic losses estimated at 72 billion dollars.

Is Your Office Ready for the Future?

November 14, 2016

Is Your Office Ready for the Future?

As digital innovation continues, the differences between working in the office, a coffeehouse, your own backyard or even at the lake will soon fade away. People won’t have to work remotely if they don’t want to, but the office is already becoming just one of many locations where work occurs.

Internet Resiliency: Should Your Business Have a Backup Plan?

November 7, 2016

Internet Resiliency: Should Your Business Have an Internet Backup Plan?

Redundant Internet connections as well as circuit monitoring, load balancing, and failover services are becoming mainstream. That’s because a solid Internet connection is mission-critical for most businesses. And even the most resilient business-class Internet services are vulnerable to the unexpected.

If Email is Outdated, What’s Next?

October 17, 2016

If Email is Outdated, What's Next?

Email is useful but very linear and one-way. It’s also difficult to manage. Many workers are overwhelmed by their burgeoning Inboxes, and actually waste time trying to manage them. The answer, for many companies, could be collaboration technologies that combine multiple real-time communications technologies into a single interface.

How to Optimize and Troubleshoot your Network Connection

September 12, 2016

How to Optimize and Troubleshoot your Network Connection

You’ve likely experienced it at least once: either a brief or persistent slowdown in your Internet download or upload speed. What are the possible causes? What can you do to discover the cause?

Emerging Technologies Could Help Employees Use Digital They Already Know

September 6, 2016

Emerging Technologies Could Help Employees Use Digital They Already Know

Whether your business adopts consumer-grade technologies (or the business counterpart), there are advantages for both IT and the company at large. Here’s a look at some of the anticipated next-generation technologies we may see in the workplace a few years from now.

Why is enterprise SIP Trunking adoption growing?

September 2, 2016

Why Is Enterprise SIP Trunking Adoption Growing?

SIP Trunking is becoming more popular with IT teams, but what is it about this technology that's gaining this new found popularity?

Four Things you Need to Know About Leadership in the Digital Workplace

August 22, 2016

Four Things You Need to Know About Leadership in the Digital Workplace

Digital leadership is a buzzword that is trending in many businesses today, and some people are of the mistaken belief that the practice is all about technology. In fact, the injection of technology into the leadership-relationship mix simply provides companies with a host of advantages and a few challenges.

The Rise of the Chat App â€

August 8, 2016

The Rise of the Chat App - One App to Rule All?

According to Apple, for every iPhone sold, about 119 apps have been downloaded. Yet fewer than a quarter of those apps are actually used in any given month. How about you? Are you dealing with app overload? Check out these tips to regain control of your Smartphone.

Millennials Shake up Workforce Communications

July 25, 2016

Millennials Shake up Workforce Communications

The newest generation to enter the workforce is the driving force behind workplace change. These tech-savvy workers have some great things to teach businesses about communication and engagement. Are we ready to learn?

Do Old Telephones Decrease Employee Engagement and Productivity?

July 11, 2016

Do Old Telephones Decrease Employee Engagement and Productivity?

Employee engagement and organizational culture issues are top-of-mind for employees and their leaders. In fact, a Deloitte study revealed these issues are the number one concern around the world. Could standard phone systems be part of the problem?

Simple Steps Toward Unified Communications Etiquette

June 20, 2016

Simple Steps Toward Unified Communications Etiquette

As unified communications (UC) services become the norm, how much thought have we given to UC etiquette? Consider this advice before you hold your next video conference.

Remove the Barriers to Collaboration

June 13, 2016

Remove the Barriers to Collaboration

Key performers in every organization need easy access to a wide range of individuals and teams in order to make the greatest contribution. But optimizing their valuable time is also important. Consider these tips on reducing collaboration friction.

Ideal contact center ecosystem: Cloud-based and cutting-edge

May 12, 2016

Ideal Contact Center Ecosystem: Cloud-based and Cutting-edge

You need to establish a contact center ecosystem that leverages multiple technologies and capabilities if you want to truly provide a perfect omnichannel customer experience.

Disaster-proofing your Business

April 25, 2016

Disaster-proofing your Business: Tools for the Best (and Worst) of Times - Part 2

Every business needs to be ready to handle any contingency that could affect operations. In this post, we discuss a few more leading solutions that are making IT preparedness planning easier.

Disaster-proofing your Business

April 15, 2016

Disaster-proofing your Business: Tools for the Best (and Worst) of Times - Part 1

Many of the features and capabilities of today’s cloud communications and connectivity solutions boost productivity in the best of times, and provide business continuity capabilities in the worst of times. In this post, we discuss some of the specific best practices and leading solutions that are making IT preparedness planning easier.

Keep the cloud running: Network downtime causes and solutions

March 25, 2016

Keep the Cloud Running: Network Downtime Causes and Solutions

Make sure your cloud provider has what it takes to keep you in business at all times.

Can you Trust DIY VPN?

March 21, 2016

Can you Trust DIY VPN?

Setting up your own site-to-site VPN lets you maintain control of your WAN, but can be fraught with unforeseen costs and risks. Learn some of the technical and organizational challenges and risks as well as available VPN options.

Send an SMS Text with Unified Communications

February 29, 2016

Send an SMS Text with Unified Communications

With the SMS Text capability in Fusion Connect Unified Communications, you can send and receive business texts using your business VoIP line.

Transfer an Active Call from One Device to Another with Unified Communications

February 22, 2016

Transfer an Active Call from One Device to Another with Unified Communications

Tied to your desk by conference calls that won't end? Or, find yourself scrambling to the office for early morning calls? With Fusion Connect Unified Communications, you can move active calls seamlessly to another device on the fly.

Use Unified Communications to Send Large Files

February 16, 2016

Use Unified Communications to Send Large Files

Sending large files can sometimes be a hassle, with email attachment size limitations. If you have Fusion Connect Unified Communications, the solution is already on your desktop. You can send large files in a few simple steps using FusionWorks UC.

Use Unified Communications to Share Your Screen

February 8, 2016

Use Unified Communications to Share Your Screen

Screen Share is a lesser-known but incredibly powerful feature of Fusion Connect Unified Communications. With UC, you can share your screen with up to 100 online meeting or conference call participants. There’s no client for your meeting participants to download, and they do not need to have Fusion Connect UC.

Millennials and Technology –

December 30, 2015

Millennials and Technology – "I want it now"

Millennials’ use of technology visibly sets them apart from others.

The Advantages of SIP Trunking

December 14, 2015

The Advantages of SIP Trunking

We’ve put together a short list of questions and answers to help you get to know SIP Trunking and its benefits.

A Telecommuting Plan: Your Shot of Prevention During Flu Season

December 7, 2015

A Telecommuting Plan: Your Shot of Prevention During Flu Season

A contingency plan that includes telecommuting can add an ounce of prevention when the cold and flu season arrives in full force. Learn about cloud-based technologies that are designed to let your people transition from your offices to their home office and back, easily.

Preparing your Business for Mother Nature’s Worst

November 23, 2015

Preparing your Business for Mother Nature's Worst

Every business needs to be ready to handle any situation or event that could affect operations. Here are eight steps you can take toward developing your own business continuity and disaster recovery plan.

Retailers: Are you Ready for the Shopping Season?

November 16, 2015

Retailers: Are you Ready for the Shopping Season?

The shopping season looks promising, especially for companies that engage with consumers over mobile. Discover the trends, and a few tips to help retailers head into this make-or-break time of the year with a great game plan, great partners and solid solutions that will improve their cost position.

Risks and Rewards of Over-the-top Business VoIP and UC Services

November 9, 2015

Risks and Rewards of Over-the-top Business VoIP and UC Services

Cloud-based Voice and Unified Communications services offer tangible business benefits including cost savings and increased mobility. A key decision factor is whether to go with a fully managed Hosted Voice / UC service or one that is delivered over-the-top. Compare and contrast the strengths of each in meeting the communications and collaboration needs of today's workforce.

Beware the Risks of Free File Sharing and Storage Services for Your Business

October 31, 2015

Beware the Risks of Free File Sharing and Storage Services for Your Business

Employees are bringing their favorite cloud services into your network. What kinds of risk could these consumer grade apps pose?

Five Triggers for Moving to the Cloud

October 12, 2015

Five Triggers for Moving to the Cloud

These five events prompt many companies to move infrastructure, data, or applications to the cloud.

What to Look for in a Managed WiFi Solution

September 30, 2015

What to Look for in a Managed WiFi Solution

The adoption of Wireless devices presents challenges for IT and unprecedented opportunities for businesses. Consider a Managed WiFi solution and these tips for choosing one.

What BYOD Forecasts Mean for your IT Department

September 14, 2015

What BYOD Security Risks & Forecasts Mean for your IT Department

The ‘bring your own device’ trend is bound to continue bringing new challenges for already overtaxed IT departments.

Essential Questions to Ask Before Purchasing VoIP Services

August 24, 2015

Essential Questions to Ask Before Purchasing VoIP Services

Avoid the “fine print blues” (also known as buyer’s remorse) when buying a Hosted Voice service. Our list of insightful questions can get you started shopping smartly.

Rethinking Remote Office Backup

August 10, 2015

Rethinking Remote Office Backup

Seat belts, insurance policies, and savings accounts: these are all examples of things we do to prepare ourselves for the unexpected. Has your organization taken the necessary measures to protect your business’ critical data from unforeseen events that could wipe out your data—such as natural disaster, human error, and malicious attacks?

Use Business VoIP to take a Guilt-free Vacation

July 13, 2015

Use Business VoIP to take a Guilt-free Vacation

Learn about mobility features in Hosted VoIP that help you get away yet keep the ball rolling back at the office.

Using Cloud and Managed Network Services to Support Business Growth

July 6, 2015

Using Cloud and Managed Network Services to Support Business Growth - Part 2

In this second part of a two-part post, we cover a few managed network services that owners and managers of growing businesses are relying on to pursue growth while keeping connections and communications strong in today’s fast-paced, mobile-first world.

Using Cloud and Managed Network Services to Support Business Growth

July 1, 2015

Using Cloud and Managed Network Services to Support Business Growth - Part 1

Pursuing growth requires keeping connections and communications strong especially in today’s fast-paced, mobile business world. Part 1 of this two-part post discusses opportunities businesses are finding to stay accessible to customers amid growth thanks to cloud communications services.

How Hosted VoIP Services Simplify an Office Move

June 15, 2015

How Hosted VoIP Services Simplify an Office Move

If business conditions are ripe for a move or expansion, embrace the change. A Hosted VoIP system can significantly reduce the anxiety and chaos in your next move.

Four Ways Your Business Can Benefit with Hosted VoIP

May 31, 2015

Four Ways Your Business Can Benefit with Hosted VoIP

Hosted Voice continues to prove valuable to companies that adopt it.

Gain New-found Freedom: Transfer Active Calls from One Device to Another

May 26, 2015

Gain New-found Freedom: Transfer Active Calls from One Device to Another

Like many workers, you might be wondering how to manage one more device in your life. Hosted Voice offers new ways to manage calls including switching an active call from one device to another, without interruption.

Discover Why Fusion Connect Unified Communications Is So Popular

May 18, 2015

Discover Why Fusion Connect Unified Communications Is So Popular

Watch our recent webcasts to learn the value of UC and why so many of our Hosted Voice customers are also adopting Fusion Connect Unified Communications.

Best Practices for Implementing Cloud-based Unified Communications

May 11, 2015

Best Practices for Implementing Cloud-based Unified Communications

As you consider Hosted Voice services and providers, avoid surprises and buyer’s remorse with these tips.

Four Pitfalls of a Cheap Internet Phone Service Provider and How to Avoid Them

April 20, 2015

Four Pitfalls of a Cheap Internet Phone Service Provider and How to Avoid Them

As you consider Hosted Voice (Hosted PBX) services and providers, avoid surprises and buyer’s remorse with these tips.

Get More Done Every Day Using These Top Unified Communications Features

April 6, 2015

Get More Done Every Day Using These Top Unified Communications Features

Would you like to recover 32 minutes in your work day, every day? This is just one of the many benefits of Unified Communications (UC).

Increase Productivity with Unified Communications

March 23, 2015

Increase Productivity with Unified Communications

Companies everywhere are proving the value of Unified Communications.

Not Your Ordinary Business Phone

March 16, 2015

Not Your Ordinary Business Phone: Five Features of VoIP Phones That Will Blow You Away

These features and others available with Fusion Connect Hosted Voice promote collaboration and enhance your professional image for less than you’d pay to buy or lease and manage a PBX.

How to Save Hundreds per Month with Cloud-based Unified Communications

February 23, 2015

How to Save Hundreds per Month with Cloud-based Unified Communications

Increasingly, businesses are making the decision to adopt a Unified Communications (UC) platform. Why? The reason is simple: UC saves companies time and money and increases productivity.

Infographic: Unified Communications for the Changing Workforce

February 23, 2015

Infographic: Unified Communications for the Changing Workforce

In today's always-on, mobile business environment, companies that adopt Unified Communications are experiencing tangible benefits.

Three Important Email Security Features You May Not Have Considered

February 9, 2015

Three Important Email Security Features You May Not Have Considered

Cyber-attacks, electronic espionage, and intellectual property lawsuits make headlines almost daily, making strong email security more important than ever.

PCI 3.0 Compliance and Shared Responsibility

January 19, 2015

PCI 3.0 Compliance and Shared Responsibility

As merchants turn to reliable third-party service providers to help secure and process cardholder data, PCI DSS 3.0 compliance has increasingly become a shared responsibility.

Avoid Inadequate Email Service: Five Capabilities of a Business-Class Email Solution

January 9, 2015

Avoid Inadequate Email Service: Five Capabilities of a Business-Class Email Solution

Outsourcing your email can mean one less hit to your budget and far fewer ongoing maintenance headaches if you choose a reputable cloud services partner.

Three Business Communication Golden Rules for Growing your Business

December 22, 2014

Three Business Communication Golden Rules for Growing your Business

During periods of growth, it can be difficult to juggle the influx of new business and new hires alongside the systems and infrastructure needed to support growth. This post gives three business communication 'rules' for helping you allocate your resources and attention where they'll have the biggest impact.

Hosted VoIP Competitive Comparison

November 10, 2014

Hosted VoIP Competitive Comparison

Although most Hosted VoIP solutions offer a set of standard features, providers vary in the features and services they offer, and how they offer them.

Why a Service Provider Partnership is Essential for New PCI DSS Mandates

October 20, 2014

Why a Service Provider Partnership is Essential for New PCI DSS Mandates

Preparing for PCI DSS 3.0 and maintaining ongoing compliance promises to be a daunting challenge, especially for companies that lack the necessary resources or expertise. In this second part of a two-part blog, we discuss the advantages of partnering with a service provider that offers expertise and services for PCI compliance.

PCI DSS Mandates Will Bring

October 6, 2014

PCI DSS Mandates Will Bring "Security Culture" to Retail Industry

The Payment Card Industry Data Security Standard (PCI DSS) 3.0 raises the bar on data protection standards. In this first part of a two-part blog, we describe some of the ways PCI DSS 3.0 is different and the rationale behind the stricter requirements.

Unified Communications: Turn Mobility into Productivity

September 30, 2014

Unified Communications: Turn Mobility into Productivity

Although mobility typically brings flexibility, it doesn’t always result in greater employee productivity. In part, this is because the business communication tools in use don't support the demanding pace of business. To close the communications and collaboration gap, many businesses are implementing Unified Communications.

Fusion Connect Customer Advisory: Shellshock

September 30, 2014

Customer Advisory: Shellshock

Shellshock Bug Customer Advisory: The advisory includes information about Fusion Connect's security practices and the outcome of Fusion Connect's security audit relating to the Shellshock bug.

Hosted VoIP

August 27, 2014

Hosted Voice: Unified Communications Simplifies Business Communication Across All Devices

Fusion is pleased to introduce our new Unified Communications (UC) service. UC is a feature set available within Fusion Hosted Voice that integrates voice telephony with other communication technologies across mobile and desktop devices, including IM, Presence, Screen Share, SMS Text, and HD Video Calling.

Hosted Voice Release Update: Unified Communications, Faster Install, and More

August 25, 2014

Hosted Voice Release Update: Unified Communications, Faster Install, and More

Fusion has made some exciting new enhancements to our Hosted Voice service and supporting tools, including the introduction of Unified Communications features, a new faster installation option, and portal improvements that make it even simpler for our customers to order and manage their services.

Fusion Ethernet: Industry-Leading Coverage, More Options

August 18, 2014

Fusion Ethernet: Industry-Leading Coverage, More Options

Fusion leads the industry as the largest provider of on-net Ethernet over Copper services in the U.S. And we’re building on that achievement every day.

5 Hottest Benefits of Fusion Connect's New Managed WiFi Solution

July 21, 2014

5 Hottest Benefits of Fusion Connect's Managed WiFi Solution

With Fusion Connect’s Managed WiFi solution, it’s now easier for businesses to provide WiFi access without the burden of setting up and managing the wireless LAN.

The Pros and Cons of Business VoIP

July 7, 2014

The Pros and Cons of Business VoIP

Some organizations have reservations about switching to a cloud-based business phone system. This post dispels some of those concerns.

Making an Informed Cloud Decision

June 30, 2014

Making an Informed Cloud Decision

While it’s clear that downtime costs your business, what some businesses are learning the hard way is that not all Cloud providers have adequate safeguards in place to avoid or prevent outages. Consider these questions to inform your selection of a Cloud provider.

SharePoint and the Benefits of Enterprise Hosted Services

June 16, 2014

SharePoint and the Benefits of Enterprise Hosted Services

Hosted services such as SharePoint provide enterprise-class communication and collaboration solutions without the costs and issues often associated with managing them in-house.

Retail Technology Tips: Use a Solid Network and Big Data to Gain a Competitive Advantage

June 9, 2014

Retail Technology Tips: Use a Solid Network and Big Data to Gain a Competitive Advantage

Many businesses have discovered the customer service and revenue opportunities that are available when they accurately analyze and leverage big data.

Hosted VoIP: Quality of Service Isn’t Always Guaranteed

May 12, 2014

Hosted VoIP: Quality of Service Isn't Always Guaranteed

Understand Quality of Service before you implement Hosted VoIP services.

Five Customer-service-related Questions to Ask your Telecom Provider

May 12, 2014

Five Customer-service-related Questions to Ask your Telecom Provider

Be sure to inquire about customer service and support when you are shopping for IT and communications services such as Internet Access, Hosted Voice, Network Security, or Cloud Services for your business.

What to Look for in a Self-service Billing and Account Management Portal

April 21, 2014

What to Look for in a Self-service Billing and Account Management Portal

When you’re evaluating service providers, be sure to ask for a tour of a prospective provider’s customer portal. Having access to online account management tools could help you or your IT administrators get more done, more quickly, serve your internal customers, and uphold your service level agreements.

Fusion Connect Customer Advisory: Heartbleed Bug

April 14, 2014

Customer Advisory: Heartbleed Bug

Fusion has issued a customer advisory to address the recently announced security flaw in OpenSSL, known as Heartbleed. The advisory includes information about Fusion's security practices and the outcome of Fusion's security audit relating to the Heartbleed bug.

Your Broadband Connection: Accounting for Both Speed and Quality

February 28, 2014

Your Broadband Connection: Accounting for Both Speed and Quality

A fast connection is great, but speed, alone, doesn’t guarantee that your broadband service will support all the applications your business is using.

The Benefits of Unified Threat Management and Managed Security Services

January 20, 2014

The Benefits of Unified Threat Management and Managed Security Services

Increased accessibility to cross-platform data sharing and ever-changing and increasingly malicious threats make Managed Security Services a necessity for businesses today.

Hang Up on Your Voicemail from the 90s: The Case for Hosted VoIP

January 13, 2014

Hang Up on Your Voicemail from the 90s: The Case for Hosted VoIP

Hosted VoIP offers better features than legacy phone technologies. It’s just one reason why companies are adopting VoIP and not looking back.

The Advantages of Outsourcing to a Managed Service Provider (MSP)

January 6, 2014

The Advantages of Outsourcing Network Services to a Managed Service Provider (MSP)

Increasingly, companies find it easier and more budget-friendly to outsource a growing array of services.

Cloud Computing: One Size Does Not Fit All

December 16, 2013

Cloud Computing: One Size Does Not Fit All

Right-sizing server infrastructure for the optimal balance of cost and performance need not involve guesswork.

Infographic: Ethernet vs. Cable

December 11, 2013

Infographic: Ethernet vs. Cable

The ads tout Cable as a viable business Internet service. A closer look, however, may reveal otherwise.

Calculating the True Cost of a Data Breach

December 9, 2013

Calculating the True Cost of a Data Breach

Data breach and data loss make headlines almost daily. Now, there's a calculator to help you understand the potential impact of a breach to your business.

Top 5 Technology Concerns for Retailers

December 2, 2013

Top 5 Technology Concerns for Retailers

Retailers gearing up to take further advantage of customer intelligence, mobility-based loyalty programs, and other trending retail technologies need a secure and reliable business network at the core.

How IT Fuels Collaborative Business Success

November 25, 2013

How IT Fuels Collaborative Business Success

With the right tech tools, employees can empower themselves as productive collaborators. Find out how to help them get there.

Communications Tools Drive Business Collaboration

November 18, 2013

Communications Tools Drive Business Collaboration

Collaboration boosts productivity and positive customer impact. Find out about the benefits of enhanced teamwork – and what’s holding companies back.

Critical Security Considerations When Moving to the Cloud

November 1, 2013

Critical Security Considerations When Moving to the Cloud

Companies that virtualize some or all of their infrastructure encounter a different set of security concerns.

VPN: A Powerful Tool for Tough Security Issues and Maintaining Compliance

October 21, 2013

SSL VPN Best Practices: A Powerful Tool for Tough Security Issues and Maintaining Compliance

With cyber threats becoming increasingly common, do you want a secure yet flexible way to access your corporate data and applications from outside the office? You need a VPN. A VPN (Virtual Private Network) secures a user’s Internet connection by encrypting all data that is sent and received.

Asymmetrical Ethernet Advantages Over Cable

October 7, 2013

Asymmetrical Ethernet Advantages Over Cable

You’ve probably heard cable Internet services touted as business-ready. Although these services are appropriate for some situations, they often do not qualify as business-class. When you are choosing an Internet Service Provider for your business, look for one that has built its services around the needs of businesses and offers a range of fast, reliable access services.

5 Ways Businesses are Streamlining Communications and Cutting Costs

September 30, 2013

5 Ways Businesses are Streamlining Communications and Cutting Costs

Let’s examine 5 ways businesses are streamlining communications and cutting costs by moving to a Hosted Voice over IP (VoIP) solution.

Is Cable Internet Access Really Right for Your Business?

August 26, 2013

Is Cable Internet Access Really Right for Your Business?

If you've heard the hype about cable Internet for business, here are three important questions to ask the provider first.

June 18, 2013

"Plug and Play" Business VoIP Installation? No Thanks!

Many hosted VoIP providers just send a box and say “Good luck.” Find out why your business deserves a more personalized approach for installation and service.

Five Reasons Why Your Business Should Consider Hosted VoIP

May 13, 2013

Five Reasons Why Your Business Should Consider Hosted VoIP

Who will take advantage of hosted business VoIP’s productivity-enhancing features and cost savings first: you or your competitors?

Maximizing Your Cloud Computing Investment

April 23, 2013

Maximizing Your Cloud Computing Investment (Part 2)

Why is an Enterprise Cloud option so much better? Well, just consider these four key performance components...

Maximizing Your Cloud Computing Investment

March 27, 2013

Maximizing Your Cloud Computing Investment (Part 1)

The cloud has fully emerged as mainstream. It’s a “given” investment for businesses if they want to maintain a competitive edge.

Businesses Can't Afford to Cling to Costly,

March 25, 2013

Businesses Can't Afford to Cling to Costly, "Ma Bell" Era Communications Systems

If you haven’t said “goodbye” to traditional public switched telephone network (PSTN) systems for your business, you will be. Probably sooner than you think.

U.S. Cities Ranked for Business Broadband Service

March 11, 2013

U.S. Cities Ranked for Business Broadband Service

A Top 10 list of the most broadband-connected cities in the United States and their average price per month.

Five Reasons Why You Should Consider SIP Trunking

February 13, 2013

Five Reasons Why You Should Consider SIP Trunking

Whatever the size of your business, enabling VoIP calling through your existing IP-PBX equipment may be the solution for you.

VoIP Services and Facebook: Is a Marriage Inevitable?

January 7, 2013

VoIP Services and Facebook: Is a Marriage Inevitable?

Voice over IP and FaceBook are the two defining communication technologies for friends and family online. Consolidation may be their future.

Rounding Up a Winning Strategy for Your Mobile Workforce

December 14, 2012

Rounding Up a Winning Strategy for Your Mobile Workforce

Technology is lengthening the tether of the modern corporate workforce, but with that greater freedom, businesses need safe, productive infrastructure.

Three Ways to Keep Business Humming in Times of Crisis

November 30, 2012

Three Ways to Keep Business Humming in Times of Crisis

Whether prompted by an accident, act of nature, or malicious attack, disruptions present a growing concern among organizations.

Infographic: Malware - The Hidden Threat to Your Business

November 12, 2012

Infographic: Malware - The Hidden Threat to Your Business

Have you ever wondered just how dangerous malware can be to your business? Take a look at the facts and trends on malware with our infographic.

Three Grounded Reasons to Consider Wireless Broadband for Your Business

November 5, 2012

Three Grounded Reasons to Consider Wireless Broadband for Your Business

The advent of wireless data connectivity isn't limited to smart phones. It also boosts how nimbly businesses can perform.

Infographic: The Cost of Downtime

November 1, 2012

Infographic: The Cost of Downtime

Server and connection issues are a common problem for businesses across the nation. Use this infographic to find out how much server downtime, data corruption, and security issues may be costing your business.

What to Look for in an Outsourcing Cloud Provider

October 22, 2012

Into the Cloud (Part 2)

In Part 1, we explained four advantages of "Infrastructure as a Service." In Part 2, we look at the important "must have" qualities of a Cloud Services provider.

A New Way to Collaborate in the Cloud

October 15, 2012

A New Way to Collaborate in the Cloud

More than ever, business is about thinking O.T.O., Outside the Office. Your customers are "out there," aren't they? And your employees aren't clocking in at HQ like they used to. In fact, at least nine of ten companies envision flexible work environments by no later than the end of 2013

What to Look for in an Outsourcing Cloud Provider

September 11, 2012

Into the Cloud (Part 1)

With mis-impressions overcome and concerns placated, more companies are opting for outsourced, virtualized IT infrastructure services because of clear advantages in four major areas.

Can Cloud Security Protect Your Patient Data?

August 28, 2012

Can Cloud Security Protect Your Patient Data? The Top Things To Consider

Compliance programs can overwhelm the healthcare industry, given the complexities of regulations that address the use and disclosure of Protected Health Information (PHI). Fortunately, the cloud is coming to the rescue here.

How to Beat the Bandwidth Hogs

July 31, 2012

How to Beat the Bandwidth Hogs

Are your voice/data communications services getting muscled over by Bandwidth Hogs? Like a pack of loud motorcycle riders, the Bandwidth Hogs crowd the entire highway on your network. And, worse yet, you often won’t notice until the resulting clutter disrupts your business.

Infographic: How to Choose an Internet Service Provider

July 19, 2012

Infographic: How to Choose an Internet Service Provider

With so many internet service providers out there, it can be pretty difficult to decide which broadband provider is best for your business. Take a look at our infographic outlining the various connectivity options available and learn their nuances so you can pick the best ISP to cater to your business needs.

Five Ways a Complete Office Solution Can Improve Your Business

July 9, 2012

Five Ways a Complete Office Solution Can Improve Your Business

Simplify, streamline, and save with integrated communication and collaboration services.

Cloud Security is a Great Option for SMBs

June 18, 2012

"Clean Pipe" Cloud Security is a Great Option for SMBs

Add a highly effective, additional layer of protection with “clean pipe” solutions by going to the cloud to secure network connection points.

Opening Customers' Eyes via Improved Managed Security Services Reporting

June 11, 2012

Opening Customers' Eyes via Improved Managed Security Services Reporting

Whoever said, “What you don’t know can’t hurt you…” obviously wasn’t referring to IT security.

Speed Test Plus: Is Your Broadband Quality Measuring Up to Your Voice & Data Needs?

May 31, 2012

Speed Test Plus: Is Your Broadband Quality Measuring Up to Your Voice & Data Needs?

Whether it’s Bullitt, The Fast and the Furious, or Gone in 60 Seconds, audiences have a need for speed. And that goes for getting access to breakneck Internet broadband. How fast is your home or business broadband connection? Find out now by taking Speed Test Plus for a spin.

Fusion Connect: Largest EoC Operator in the United States

April 16, 2012

Fusion: Largest EoC Operator in the United States

This month, we reached an important milestone. As a result of our latest build out of Central Offices across the country, MegaPath, now Fusion Connect, is now the largest provider of on-net Ethernet-over-Copper (EoC) services in the United States.

Infographic: Online Security Today - New Threats & How to Stop Them

April 2, 2012

Infographic: Online Security Today - New Threats & How to Stop Them

Nearly a third of the world’s population is using the Internet these days. As more consumers and businesses leverage the web for a wide array of services, the number of online records and transactions continues to grow. With this growth come myriad information security threats that range from minor annoyances to devastating breaches of private records. Security failures cost businesses vast amounts of time, money, and customer trust. Check out just how pervasive the problem is and discover the steps you can take to prevent—so you don’t have to recover from—a costly security breach.

Ethernet over Copper to Surpass Legacy Services by 2014

February 15, 2012

Ethernet over Copper to Surpass Legacy Services by 2014

It’s only a matter of time before Ethernet over Copper (EoC) surpasses T1 in demand. In fact, the revenue from Ethernet services has already surpassed that from legacy data services.

One-Number Calling: A New Necessity for the Modern Mobile Worker

January 16, 2012

One-Number Calling: A New Necessity for the Modern Mobile Worker

The Mobile Age is transforming the very way we perceive work and when it starts and stops. Concepts such as "regular hours" and "face time" are fading into irrelevance.